Top Tech Jobs & Startup Jobs in NYC, NY

Provides technical support to SaaS customers through multiple channels. Investigates web application issues using documentation, browser diagnostics, logs, network activity, system information, and AI-assisted tools. Communicates status and resolutions, documents cases, escalates unresolved problems, and manages multiple inquiries while maintaining strong customer service and product knowledge.

Design and build scalable native iOS and Android features using Swift and Kotlin. Integrate with backend services, optimize performance, write unit tests, maintain code quality, and lead end-to-end delivery of mobile product modules.

Leads trust and safety for AI products serving teachers and students. Owns model guardrails, evaluations, red-teaming, monitoring, incident response, student-facing safety, district trust documentation, and regulatory alignment. Builds safety infrastructure into product development, manages incidents and postmortems, partners with Legal and Engineering, and leads a growing Trust & Safety team.

Oversee day-to-day operations for Michigan’s statewide children’s behavioral health capacity-building initiative. Manage more than 200 annual training programs, registration platforms, logistics, communications, CEU processing, subcontractors, compliance, budgets, KPIs, dashboards, and continuous quality improvement. Lead staff and coordinate stakeholders to ensure efficient, high-quality training delivery aligned with state requirements and behavioral health priorities.

Manage and expand enterprise customer accounts, meet sales quotas, generate license revenue, and execute strategic sales plans. Responsibilities include solution selling, prospecting, proof-of-concept oversight, ROI and business-case development, pricing, negotiation, forecasting in Salesforce, product demonstrations, and executive-level relationship management. The role requires collaboration with sales engineering, analytics, engineering, marketing, product, and partners to sell fraud-risk and authentication solutions.

Build and manage Kintsugi AI’s ecommerce partner ecosystem by sourcing and onboarding agencies, consultants, and technology partners. Responsibilities include outbound partner development, CRM and referral management, partner engagement, co-selling, revenue-share coordination, events, conferences, and cross-functional enablement with sales, marketing, and product.

Provides strategic leadership over financial processes, systems, reporting, compliance, and process improvements. Analyzes financial data, develops recommendations, manages financial systems, supports audits, and presents insights to executive leadership. The role requires cross-functional collaboration, financial governance expertise, and leadership of finance-related initiatives and teams.

Manage and grow a portfolio of retail pharmacy customers across Southwest Louisiana and Southern Mississippi. Build relationships with pharmacy owners and decision-makers through regular field visits, identify growth opportunities, resolve issues with internal teams, and maintain accurate territory information. The role requires strong communication, organization, problem-solving, independent territory management, pharmacy workflow knowledge, and regular travel by car with occasional overnight stays.

Operate and maintain multi-cloud AWS, Azure, OCI, and GCP environments using Infrastructure as Code and SRE practices. Develop CI/CD automation, scripts, and deployment infrastructure across Dev, Test, and Production environments. Improve observability, resilience, IAM, networking, and security governance while onboarding FedRAMP cloud services. The role requires cloud experience across at least four relevant areas, including Kubernetes, Terraform, CI/CD, scripting, security testing, and cloud architecture.

Leads and develops Solutions Engineers across the Central and West regions while owning technical wins for complex enterprise opportunities. Partners with sales leadership, leads architecture sessions and proofs of concept, builds repeatable presales assets, coaches formal sales methodology, and positions cloud-native, service mesh, API gateway, and agent infrastructure solutions. Represents customer and competitive feedback internally and externally through workshops, events, and technical content.