Top Tech Jobs & Startup Jobs in NYC, NY

Drive new business and manage the full sales cycle for OT cybersecurity services, from prospecting and discovery through proposal, negotiation, and close. Build pipelines across critical infrastructure sectors, engage technical and executive stakeholders, meet sales quotas, maintain Salesforce forecasts, and coordinate with OT specialists and delivery teams to support customer transitions.

Own the strategy and roadmap for Dremio Cloud’s platform infrastructure, including control and data planes, regional networking, observability, reliability, provisioning, capacity planning, self-healing, and cost optimization. Define operational models for private and sovereign deployments, use telemetry and customer signals to guide improvements, and collaborate with engineering, cloud operations, security, finance, and revenue operations. Drive technical alignment, documentation, enablement, and smooth issue transitions across teams.

Leads a software support team responsible for production reliability, defect triage, code maintenance, deployments, vulnerability remediation, testing, and operational response. Develops and reviews code, coordinates Agile delivery, monitors production concerns, communicates risks, and partners with engineering, infrastructure, IT, QA, product, and customer experience teams to maintain secure, supportable digital learning applications.

Oversee general ledger, payroll accounting, cash and bank reconciliations, balance sheet integrity, intercompany accounting, and capital asset management across multiple entities. Lead monthly, quarterly, and annual close activities; prepare audit-ready schedules; support audits and internal controls; reconcile payroll, benefits, and capital asset accounts; and identify process improvements. The role is fully remote, with preference for Florida or Ohio candidates and travel of up to 20%.

The Director of Business Development will seek new management agreements, develop relationships, conduct property tours, and collaborate on strategy for growth.

Owns CX quality assurance across multiple support teams and channels, including interaction audits, scorecards, calibration, coaching, reporting, and QA automation. Manages lab and phlebotomy partner relationships, diagnostics metrics, escalations, and issue resolution. Works directly in Zendesk handling complex member inquiries, supports franchise-center teams and RNs, maintains documentation, and contributes to training and process improvement.

Own a portfolio of 80–100 SaaS accounts valued at approximately $4M in recurring revenue. Manage onboarding handoffs, adoption, renewals, retention, executive relationships, risk mitigation, and customer health. Lead business reviews, identify expansion opportunities for handoff, represent customer feedback internally, and collaborate cross-functionally with Product, Support, Sales, and onboarding teams. Help shape customer success processes and use AI tools to improve workflows.

Owns joint marketing with global customers and partners, including OEMs, system builders, and integrators. Develops and executes co-branded campaigns, solution briefs, customer stories, launches, demand-generation programs, and event activations. Partners with Sales and Product on positioning, measures pipeline influence and campaign performance, and builds repeatable co-marketing processes. Represents the company with partner marketing teams and executives while managing relationships across the Americas and Europe.

The IT Business Analyst gathers and translates business requirements into technical solutions, partners with stakeholders and product owners, manages backlogs and roadmaps, and supports project delivery. The role creates requirements and UAT documentation, tracks software development, coordinates production issue resolution, and administers Genesys Cloud contact center capabilities including routing, IVR, queues, reporting, dialers, and workflows. It also identifies process improvements and serves as a subject matter expert across supported products and programs.

Provide Tier 2 and Tier 3 customer-facing support for federal ICAM environments. Resolve identity lifecycle, provisioning, entitlement, authentication, SSO, MFA, federation, and conditional access issues across SailPoint, Microsoft Entra ID, and GitHub. Document incidents in ServiceNow, perform root cause analysis, support change validation, maintain knowledge articles, report SLA metrics, and coordinate with engineering, security, platform, and government stakeholders.