Top Tech Jobs & Startup Jobs in NYC, NY

Lead product vision, strategy, and roadmap development for Litmos learning platform capabilities. Partner with engineering, design, QA, product marketing, operations, and customers to define requirements, prioritize features, establish success metrics, support go-to-market activities, and deliver high-quality user experiences. Conduct market research, analyze user feedback and data, and ensure platform capabilities meet learning, accessibility, mobile, content, and industry standards.

Fractional Revenue Operations Manager responsible for daily sales operations and a major GTM systems transformation. The role includes migrating Zoho CRM to Odoo, building AWS Partner Central ACE and CPPO integrations, automating lead routing and renewal workflows, supporting cloud marketplace sales, and developing executive revenue dashboards. The engagement is capped at 15 hours weekly and requires independent execution, CRM migration expertise, REST API and webhook knowledge, and B2B SaaS RevOps experience.

Manage multi-state certified payroll operations and prevailing wage compliance for construction and public works projects. Prepare and file weekly Certified Payroll Reports, interpret federal and state wage determinations, calculate fringe benefits and union dues, review subcontractor payroll records, and resolve discrepancies. Serve as the primary contact for labor audits, agency inquiries, and compliance reporting while maintaining audit readiness.

Manage the LATAM Customer Support team and oversee Fin (Intercom) operations. Lead coaching, hiring, escalations, onboarding, workflow automation, AI deflection, self-service improvements, and support KPI performance. Partner cross-functionally with Product, Engineering, Sales, Account Management, and Payment Operations to represent customer needs, improve processes, and support strategic initiatives. The role also involves reporting on CSAT, response and resolution times, SLAs, QA scores, and driving scalable customer support programs.

Lead the planning, creation, and execution of regional digital campaigns aligned with organizational priorities. Develop and implement digital tactics across communication channels, use digital advocacy tools, and collaborate on project management. Combine strategic campaigning, storytelling, and hands-on execution to engage key audiences and drive measurable results.

Lead software implementation projects for new client setups and renewals, coordinating clients and cross-functional teams. Responsibilities include defining scope, managing risks, reporting status, directing technical design and testing, resolving issues, mentoring implementation managers, reviewing deliverables, and ensuring client satisfaction, delivery quality, and engagement profitability.

Owns day-to-day People Operations for a global workforce across the US, Canada, and India. Responsibilities include HRIS management, payroll and benefits administration, onboarding and offboarding, compliance, recruiting workflows, employee relations, leave administration, performance review cycles, and HR reporting. The role also supports managers with coaching and progressive discipline, maintains policies and personnel records, and requires up to 15% travel.

Supports corporate governance, board processes, entity management, securities and financing transactions, equity administration, legal operations, contract records, diligence, and outside counsel coordination. Maintains corporate books, cap tables, transaction documentation, legal systems, and compliance deadlines while partnering with Finance, People, executives, attorneys, and external advisors. The role requires strong organization, discretion, communication, project management, and independent ownership in a growing company.

Owns the Cloud Operations continuous improvement agenda by translating strategy into prioritized cross-functional programs. Responsibilities include roadmap management, process improvement, cloud transformation planning, DevOps and automation adoption, observability, operational metrics, stakeholder alignment, executive reporting, governance, risk management, and vendor coordination. The role partners with scrum, application, infrastructure, security, and compliance teams to improve reliability, cycle times, operational efficiency, and delivery outcomes.

Generate qualified sales pipeline through targeted prospect research, personalized outbound email, LinkedIn and phone outreach, discovery-call booking, CRM management, partnership prospecting, event follow-up, and collaboration with BDRs, AEs, Marketing, and leadership. The role focuses on multifamily developers, real estate owners, operators, brokerages, and potential channel partners, with responsibility for refining messaging and maintaining accurate pipeline records.