Top Tech Jobs & Startup Jobs in NYC, NY

Manage high-touch client accounts, support platform implementation, document interactions, resolve complex issues, and maintain strong client relationships. Identify upsell and revenue-growth opportunities, provide proactive service and root-cause analysis, coordinate with product and engineering teams on platform improvements, and manage special projects. The role requires prioritization, mentoring, communication, conflict de-escalation, and a strong client-focused mindset.

Bring companies to Refer by identifying hiring organizations, pitching the AI career agent, and converting them into signed customers. This commission-only role offers complete schedule and location flexibility, with earnings based on each company acquired and no base salary or commission cap.

Provides bilingual Portuguese customer support by answering inquiries, explaining products and services, troubleshooting issues, resolving complaints, and documenting customer interactions. Maintains current product knowledge and delivers professional service remotely. Candidates must be U.S. residents, at least 18, have a high school diploma or equivalent, pass background and drug screenings, and meet specified home-office technology requirements.

Lead the design and delivery of complex automated material handling systems, including conveyors, sortation, pallet handling, AS/RS, robotics, and integrated technologies. Evaluate customer requirements, develop system layouts, drawings, technical proposals, cost estimates, documentation, and bills of material. Support projects from concept through execution and integration, coordinate with customers, suppliers, and subcontractors, conduct site visits, review technical work, and mentor engineering team members.

Lead enterprise customer onboarding and software implementations, translating business requirements into system designs and guiding launches through project milestones. Train customers and internal teams, manage VP and C-suite stakeholders, resolve implementation challenges, and collaborate across Support, Integration, Product, and Sales. Drive continuous improvement, change management, and customer success while working with configurable QMS and frontline-worker software in regulated industries.

Supports the Data Science and Machine Learning team by analyzing large-scale datasets, identifying anomalies and root causes, developing data validation and normalization methods, and improving the accuracy of derived data products. The intern will evaluate models, translate ambiguous problems into statistical formulations, debug messy data, test hypotheses, and implement maintainable analytical solutions using Python, SQL, and distributed data platforms.

Design and maintain scalable services, APIs, distributed systems, and data pipelines for AI training data infrastructure. Own systems through design, implementation, testing, deployment, and monitoring. Lead architectural decisions, improve reliability and scalability, mentor engineers, and collaborate with AI/ML, product, and data operations teams. Contribute to CI/CD, containerization, DevOps, and cloud deployment practices.

Leads the people-side implementation of manufacturing transformation initiatives, including ERP projects and standard costing deployment. Partners with finance, operations, systems teams, and manufacturing sites to embed consistent costing processes, improve data integrity, support margin visibility, and drive adoption of new ways of working. Delivers training, facilitates change, influences stakeholders at all organizational levels, and translates costing policies into practical Microsoft D365 processes.

Senior individual contributor responsible for generating and converting enterprise new-client revenue across North America. Own $10M+ net new targets, personally originate and close complex $5M–$15M engagements, lead C-suite conversations, negotiate high-value agreements, navigate procurement and legal processes, and partner with sales and finance to protect margin and scale enterprise pipeline.

Develop strategic messaging and polished website copy for B2B clients, especially technology, SaaS, cybersecurity, AI, and healthcare companies. Responsibilities include creating positioning frameworks, value propositions, messaging pillars, website content, headlines, calls to action, and persona-specific messaging. Conduct client discovery, competitive research, and stakeholder interviews; collaborate with designers, developers, strategists, and SEO specialists; edit existing copy; and ensure all deliverables are clear, accurate, differentiated, conversion-focused, and on-brand.