Top Tech Jobs & Startup Jobs in NYC, NY

Supervise daily hospital switchboard operations, oversee telephone operators, create and maintain staffing schedules across shifts, train and support communications personnel, monitor call handling and customer service standards, assist with complex or emergency calls, maintain operational logs, and coordinate with facility management on staffing and performance.

Prospect and qualify sites for Zipline's network expansion across the Northeast by high-volume outreach, building relationships with property owners/brokers, maintaining a clean pipeline, coordinating site visits, and supporting negotiations and transactions as experience grows.

The Senior Associate in Client Services manages influencer partnerships, executing campaigns from start to finish while collaborating with internal teams to ensure client satisfaction and optimize campaign success.

Lead product strategy and execution for measurement, attribution, identity, and data quality. Translate causal and statistical methods into production products, define monitoring and experimentation, collaborate with ML, data, and engineering teams, and align commercial stakeholders. Drive metrics, prioritize development, and stay current on AdTech and privacy trends.

Own and execute paid acquisition and demand-generation campaigns across Google, Meta, Reddit, and YouTube. Track and analyze performance (CAC, conversion rates, ROI), run A/B tests, support lifecycle email and nurture flows, and partner with Sales to improve lead quality and conversion to revenue.

Build agentic systems to retrieve and process medical records across fax, email, portals, and mail; handle very large, duplicate-heavy documents; match patients and facilities across messy provider networks; work across retrieval pipeline, customer-facing product, and applied AI; ship production features and iterate from user feedback while collaborating with founders and a small engineering team.

Own technical onboarding, integrations, and go-live for contracted messaging customers. Debug delivery and integration issues, build sample integrations, advise on resilient messaging architectures, run QBRs, drive expansion, and act as technical liaison to engineering and product.

Manage enterprise customer relationships to drive satisfaction, retention, and expansion. Guide onboarding, run regular check-ins, track customer health in HubSpot/ChurnZero, analyze usage with Tableau/Looker, surface feedback to Product, and identify upsell/cross-sell opportunities while owning revenue retention metrics and resolving customer issues cross-functionally.

As the second engineer, you'll own core real-time voice→intent→action systems, design APIs/services for long-running stateful agent tasks, ship polished user-facing features, and improve reliability, observability, and performance. You will influence product direction and company culture while operating end-to-end from design through production and iteration.

Lead and deliver luxury hospitality projects: manage schedule, scope, cost, and stakeholders; prepare PM plans and budgets; coordinate permitting, cost estimating, value engineering, document control, and project team processes to meet client goals and timelines.