Top Tech Jobs & Startup Jobs in NYC, NY

Own and prioritize knowledge creation, enforce training completion, and run QA for the support organization. Define SLAs and QA rubrics, track metrics and dashboards, partner with Support, AI, and Product to align KB, training, and QA, and ensure QA findings drive coaching and knowledge updates. Serve as the Knowledge & Quality advisor for AI integrations and establish consistent, actionable QA and training practices.

Provide legal support across contracts, technology, marketing, operations, and risk. Draft, review, and negotiate agreements (including SaaS, NDAs, vendor contracts); manage general liability litigation and disputes; advise on cybersecurity and PII compliance; handle regulatory inquiries and IP protection; mentor legal staff and review team-prepared documents.

Design high-impact, user-focused digital and social content—articles, landing pages, interactive features, motion graphics, and short-form video. Collaborate with editors and clients to translate briefs into polished deliverables, support pre-sale pitches, produce event assets, and adopt new tools and AI workflows while meeting fast turnarounds and maintaining editorial and brand standards.

Build and own mission-critical full‑stack features for a cannabis ERP and commerce platform. Work across product, design, and support to deliver high-quality code, tests, and AI-native workflows; define timelines, communicate progress, and ensure data integrity and compliance.

Lead pre-sales Data & AI strategy and solution design on the Microsoft platform. Drive discovery, architecture, executive presentations, and deal closure; mentor teams and ensure solutions meet security, governance, and business outcomes.

Lead design of patient-facing experiences across onboarding, matching, booking, billing, and telehealth. Build scalable design systems, run user research and usability tests, integrate AI for personalization, and partner with engineering and product to ship polished, accessible consumer products.

Own the sales technology strategy and roadmap, integrating tools (ZoomInfo, Outreach, Seismic, intent platforms, AI) into seller workflows. Drive adoption, measure ROI, align sales and marketing data, lead vendor negotiations, and manage a Sales Technology Manager. Partner cross-functionally with Sales, Marketing, IT, Legal, and L&D to operationalize AI-enabled selling and link technology adoption to pipeline and revenue outcomes.

Support Bswift implementations and ongoing client support by managing data imports/exports, payroll/carrier files, EDI feeds, and transaction analysis. Troubleshoot production issues, perform audits, ensure system accuracy, train client HR partners, liaise with third parties, and recommend process improvements to reduce errors and improve quality control.

Develop and own high-quality RFP/RFI responses and partnership proposals; build and maintain a centralized proposal content library; coordinate cross-functional inputs; manage proposal timelines and version control; ensure brand-aligned, persuasive messaging to support business development.

Lead the product strategy for Loop's Competitive Intelligence module, integrating external intelligence into strategic portfolio decisions, and collaborating with cross-functional teams to enhance competitive positioning.