Top Tech Jobs & Startup Jobs in NYC, NY

As a Product Manager for Revenue Cycle Management, you will focus on claims processing and payment systems, leading initiatives and collaborating cross-functionally to improve system performance and financial accuracy.

The Director of Analytics Engineering will lead the strategy and execution of data warehousing and analytics for Current, managing a team and ensuring data integrity.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

As a Staff Machine Learning Engineer, you will design AI products on Edge devices, optimize ML model performance, and work with large-scale datasets, collaborating across teams to deliver impactful solutions.

Pre-sales technical role supporting enterprise IoT solutions: lead discoveries, demos, POCs, deployment plans, hardware installation guidance, API-based integrations and scripting, and act as liaison between product and sales while driving customer outcomes and upsell opportunities.

Partner with product and technology teams to define and prioritize backlog, write and validate user stories with acceptance criteria, test and sign off changes, conduct user training, and translate product strategy into usable system enhancements for financial management applications.

Lead and scale a Customer Success Engineering team supporting strategic cloud and AI/ML customers. Own 24x7 support operations, escalations, KPIs, and technical enablement across Kubernetes, databases, compute, GPUs and MLOps. Act as technical escalation for Sev1/Sev2 incidents, partner with TAMs and Product/Engineering, improve escalation runbooks and knowledge base, and drive automation and tooling to improve CSAT, response/resolution times, and support quality.

Provide commercial legal support by drafting, reviewing, and negotiating SaaS, software license, services, vendor, partner, and confidentiality agreements. Advise sales and cross-functional teams on commercial, data privacy, cybersecurity, and AI-related issues. Build contracting templates, playbooks, and workflows; deliver training; monitor legal and regulatory developments; and support corporate governance and compliance projects as needed.

Partner with the Founder to build and run company operations: translate vision into plans, lead hiring and training, create SOPs and KPIs, manage performance and escalations, oversee cross-functional leaders, and deliver projects on time while protecting quality and scaling service operations.

Serve as primary contact for a large portfolio of Core clients, drive product adoption and engagement, partner with Implementation, Support and Product to resolve issues, identify expansion opportunities, and manage renewals to protect and grow net dollar retention.

Manage a portfolio of mid-size to enterprise clients, drive adoption of DISQO's CX platform, secure renewals and expansions, lead pricing/scoping for add-ons, run business reviews, collaborate cross-functionally to resolve issues, recommend product improvements, and create customer success plans to maximize ROI and build advocacy.

The Account Executive will manage the full sales process, collaborate with teams, deliver demos, and achieve sales goals.