Top Tech Jobs & Startup Jobs in NYC, NY

Lead and define strategic direction for Technical Support, driving AI transformation, operational efficiency, SLA and CSAT targets. Build and develop a multi-level support organization, manage executive escalations, partner cross-functionally with Product, Engineering, Sales, and Customer Success, and measure performance with KPIs to scale support delivery.

Lead and manage cross-functional Agile delivery teams, take ownership of products, ensure alignment between Product and Engineering, and coach Engineers for efficient delivery.

Manage a portfolio of client brands on Amazon, leading e-commerce strategy, digital shelf and merchandising, advertising execution, onboarding, reporting/insights, project coordination, and troubleshooting to drive growth and ensure operational excellence.

The Senior CRM Manager will generate hypotheses, create business specifications, launch experiments, analyze results, and improve CRM processes to enhance customer retention and loyalty.

Drive revenue expansion within FinQuery's existing global customer base by identifying, pitching, and closing high-value upsell and cross-sell opportunities. Lead complex negotiations, design multi-product expansion roadmaps, deliver executive-level presentations and demos, and partner cross-functionally with Customer Success, Product, and Marketing to execute strategic expansion initiatives.

The Senior Backend Engineer will develop financial technology solutions, focusing on transparency in consumer lending through modern API development and data analytics, while collaborating with various teams to enhance product offerings.

The role involves driving business development and account growth by consulting with C-level executives, preparing contracts, and expanding the client services offered by Liatrio.

The Sales Enablement & Content Specialist will empower sales teams by creating content, training, and processes. They will enhance sales effectiveness through documented methodologies, program design, and ongoing analysis of enablement performance.

The Senior Product Manager will lead the strategy and roadmap for identity and eligibility systems, ensuring accurate access control for users. Responsibilities include developing data models, partnering with engineering teams, and improving user experiences across various platforms.

Lead development and execution of multi-channel customer acquisition strategies (paid search/social, SEO, influencers, affiliate). Manage agency relationships, a multi-million-dollar media budget, campaign execution and optimization, performance analysis, cross-functional collaboration, and content production to drive efficient new-customer growth.