Top Tech Jobs & Startup Jobs in NYC, NY

Provide high-touch technical support and escalation management for enterprise Major accounts; triage and resolve urgent incidents, coordinate cross-functional responses, communicate incidents to senior stakeholders, document root causes, and improve escalation playbooks and support tooling.

Serve as a high-touch technical escalation and inbound support resource for major enterprise customers. Triage and resolve high-severity issues, coordinate cross-functional incident response, maintain deep account context, provide real-time technical support to senior stakeholders, lead incident communications, document root causes and preventative actions, and improve escalation playbooks and support tooling in partnership with Customer Success and Engineering.

The Head of Customer Success will lead the enterprise customer success strategy, manage a team, drive revenue retention, and engage with executives at key accounts in the Americas.

Lead development of CustomerLake personalization using ML and LLMs: evaluate and improve models in production, build evaluation and optimization frameworks tied to business metrics, partner with product and design to deliver scalable MVPs, and set technical best practices for ML/AI personalization.

The Principal Demand Generation Manager collaborates with various marketing teams to execute strategic demand generation plans, ensuring alignment with company goals and driving measurable growth through data insights.

The Partner Engineer will manage the technical relationship between Databricks and Microsoft Azure, drive integration efforts, and ensure product alignment with Azure's roadmap.

Review documents from data breaches to identify PII, PHI, and other sensitive data using eDiscovery platforms. Meet accuracy and speed targets, follow written/verbal instructions, attend trainings, maintain confidentiality, track hours, and communicate with project leadership. Project-based, fully remote (US-only), minimum 40 hours/week, Monday–Friday 9 AM–5 PM ET.

Contract attorneys will perform on-site document review, legal research, draft memoranda, assist with discovery, and possibly defend depositions. Requires strong legal writing and bar admission in New York. Assignment is contract-based for several months (up to one year) with competitive hourly pay and potential extension.

Review and code documents for complex litigation using e-discovery platforms (Relativity, Nebula). Identify privilege, confidentiality, and responsiveness; perform QC, assist with privilege/redaction logs, follow project instructions, meet pace and accuracy targets, and maintain secure remote work and reliable timekeeping.

Build production-ready AI software using leading model-based coding tools, create educational content (videos, threads, playbooks), and run customer workshops to teach operators and leaders how to use AI tools. Own the end-to-end cadence from build to content to customer enablement, staying current on new models and tooling.

Build production-ready AI software using Claude Code, Codex, Gemini and similar tools; create videos, posts, threads, and playbooks; run customer workshops and hackathons; stay on the model/tooling frontier; and drive a repeatable build→content→workshop cadence that turns audience attention into customer engagements.

Build production-ready AI software using frontier coding tools, create educational content (videos, posts, playbooks), and lead customer workshops and hackathons. Test new models and tools, translate capabilities for operators and leaders, and run a repeatable build→content→workshop cadence to drive customer adoption and market presence.

Coordinate daily flight meal and passenger counts, review flights with onboard service crew, handle calls/logs/paperwork, communicate delays and special meal needs, and perform physical loading and on-field checks as required in a busy airport environment.

Support full employee lifecycle and day-to-day People & Culture operations: coordinate recruiting and onboarding, maintain HRIS records, manage background checks and 401k administration, assist policy and handbook updates, produce HR reports, communicate with stakeholders and vendors, and help implement P&C initiatives and events.

Design, implement, and maintain responsive, accessible, high-performance web applications using modern web technologies. Write tests, conduct code reviews, troubleshoot production issues, oversee deployments and maintenance, evaluate new frameworks, collaborate cross-functionally, lead engineering efforts, and mentor junior engineers.

Develop and maintain ML platforms, collaborating with teams to implement scalable solutions and mentor others in AI and ML technologies.

As a Senior Data Platform Engineer, you will maintain and enhance Hinge's data platform, ensuring data accuracy and supporting various teams in data-driven initiatives.

Serve on executive leadership as General Counsel overseeing legal and compliance. Advise board and executives on governance, manage litigation and risk, draft and negotiate contracts, oversee compliance programs, supervise outside counsel and insurance matters, and support housing development, acquisitions, and closings.

Lead and grow a global crisis advisory and risk consulting practice: set strategy, win major client engagements, advise Boards and C-suite during crises, scale teams, commercialize AI-enabled offerings, and drive revenue, quality, and thought leadership across regions.

Build and lead the BDR function: hire and ramp reps, design the outbound and inbound prospecting playbook, instrument and iterate the pipeline, and align BDR motion with Sales and Marketing to convert developer-led demand into enterprise pipeline.

Design and develop scalable backend infrastructure for Fireworks AI's generative AI platform, focusing on reliability, performance, and model quality optimization.