Top Tech Jobs & Startup Jobs in NYC, NY

Lead the Intelligence product pillar, owning roadmap and delivery for Topics, Sentiment, CX Score, and profiles. Ship early value, define monetization and conversion, coordinate cross-pillar interfaces, partner with data and gateway teams, engage customers, and work with GTM on messaging for a net-new data product in Help Scout's Understand tier.

Own end-to-end planning, governance, and execution of enterprise production releases. Coordinate cross-functional teams (Product, Engineering, QA, DevOps, Security, AMS) to ensure readiness gates, manage cutover and rollback plans, run Go/No-Go meetings, handle CAB/ITSM change processes, enable support and hypercare, and deliver documented evidence and smooth BAU handoffs.

Own and execute B2B social strategy across LinkedIn, YouTube, and X. Manage company channels, executive personal brands, employee advocacy, and influencer relationships. Write on-brand copy, direct visual and video production, run event coverage playbooks, contribute to omnichannel campaigns, monitor market trends, and measure social KPIs to drive brand and pipeline.

The Sr. Financial Analyst will drive financial planning and analysis, manage budgets, and support strategic decisions as a finance business partner.

Lead and transform Sales Support and Account Management into proactive, revenue-generating partners. Drive retention, upsell/cross-sell growth, broker relationships, operational excellence, talent development, and change management to scale the Employee Benefits business.

Partner with enterprise customers to design, build, and deploy production AI applications, LLM-powered systems, agents, and integrations. Lead POCs to production, manage full lifecycle from discovery through adoption, and act as a technical advisor to deliver measurable outcomes.

Lead the lifecycle of data products: define roadmap, prioritize features in Azure DevOps, engage stakeholders and vendors, champion data quality and literacy, enable development teams, and balance near-term value with long-term scalability.

Lead design, deployment, and monitoring of LLM-based AI solutions. Build end-to-end generative AI applications, fine-tune models, integrate LLM APIs into products, ensure post-deployment performance, and collaborate cross-functionally within an Agile environment to drive measurable business impact in healthcare.

Lead development of the Context Layer and Deep Reasoning Agent for an autonomous marketing platform. Define structured intelligence architecture, prototype with frontier models, design evaluation frameworks, and drive cross-functional alignment to ship production-grade AI features and improve model behavior and data structures end-to-end.

Designs, delivers, and manages learning programs for national accounts; partners with business leaders to assess needs, develop training content, and measure learning outcomes. Ensures compliance with company policies and supports employee development initiatives to improve performance and customer service.