Top Tech Jobs & Startup Jobs in NYC, NY

The Technical Account Manager acts as a customer-facing expert ensuring clients maximize Regal's platform value through strategic advice, technical problem-solving, and driving product adoption.

As a Mid-Market Account Executive, drive growth by sourcing, generating pipeline, and closing business with mid-sized organizations. Partner with leadership and marketing for outreach and engage stakeholders to present Regal.ai's solutions for customer engagement.

The Business Development Representative collaborates with Account Executives, conducts outreach, and builds relationships to source new sales opportunities and achieve pipeline goals.

The Analytics Engineer will analyze large datasets, develop reports and dashboards, and collaborate with engineers and product specialists to improve AI agents and customer interactions.

Lead customer launches, manage a team of engineers, define success metrics, and drive implementation excellence for AI-powered communication solutions.

As a Technical Support Specialist, you'll address customer inquiries, troubleshoot technical issues, collaborate across teams, and improve customer satisfaction while helping clients adopt the Regal platform effectively.

As an Account Executive, drive revenue for Regal.ai's AI Agent platform by closing complex deals, maintaining pipeline, and collaborating with teams to generate demand.

The AI Product Specialist builds and tests AI Agents using Regal's platform, focusing on conversation flows, prompt engineering, quality control, and product feedback, while supporting customer interactions and product development.

Lead two engineering teams owning real-time call delivery infrastructure and applied voice AI. Set technical roadmaps, manage and hire engineers, drive model-to-production work on EOU, VAD, AMD, STT accuracy and latency, collaborate with product and AI leadership, and unblock cross-functional challenges.

The Manager of Customer Support & Experience will lead the customer support team, manage support operations, initiate process improvements, and ensure high customer satisfaction in a B2B SaaS environment.