Top Tech Jobs & Startup Jobs in NYC, NY

Manage and grow enterprise client relationships by driving platform adoption, developing account KPIs and usage strategies, delivering data-driven insights, partnering with account managers, representing customer needs internally, expanding stakeholder networks, attending industry events, and maintaining accurate CRM records. The role requires building a customer success strategy from the ground up for capital markets clients and supporting revenue growth through improved workflow adoption.

Manage and grow enterprise customer relationships for 9fin’s financial markets platform. Partner with account managers on client projects, improve product adoption, develop account KPIs and data-driven strategies, represent client needs internally, expand stakeholder relationships, attend industry events, and maintain accurate CRM records. The role requires a commercially minded customer success professional with capital markets knowledge and experience managing a $1M+ enterprise book of business.