Lead new-business sales expansion in the New York Metro area, targeting PE/VC-backed companies, technology firms, and multinational enterprises. Own the full consultative sales cycle, build executive relationships, sell global HR and expansion solutions, develop strategic partnerships, represent the company at industry events, and ensure successful client handoffs. The role carries quota and requires market-building, complex deal negotiation, and executive-level selling.

Owns post-sale customer relationships throughout onboarding, implementation, renewal, and expansion. Manages account plans, retention, churn prevention, upsell opportunities, business reviews, escalations, and customer feedback. Supports migration to and adoption of the GateWay platform while coordinating with Sales, Product, Operations, Compliance, Finance, and Delivery teams. Maintains Salesforce records and helps improve Customer Success processes.