Lead technical demonstrations, proof-of-concept engagements, solution design, and implementation planning for enterprise AI customer-support solutions. Partner with sales and senior customer stakeholders to discover requirements, scope tailored solutions, communicate ROI, and support deal progression. Build AI-assisted demo applications, explain code and technical architecture, and relay customer feedback to product teams.

Own and expand strategic enterprise accounts in long-cycle, high-ACV deals. Run deep discovery, build mutual success plans, orchestrate complex sales cycles (POCs, pilots, security, procurement), forecast and manage pipeline, and partner cross-functionally to position the platform as mission-critical infrastructure.