Conduct post-deployment QA, customer journey validation, billing and transaction audits, pricing and promotion checks, and issue investigations. Document discrepancies, coordinate cross-functional resolutions, validate fixes, maintain testing procedures, and identify systemic operational improvements. The role requires independent analysis, strong attention to detail, spreadsheet proficiency, and collaboration with Product, Finance, Operations, Engineering, Member Services, and Partnerships teams.

Own the strategy, growth, and commercial performance of FoundersCard’s Business Benefits partnerships portfolio. Responsibilities include sourcing partners, building executive relationships, negotiating and contracting deals, launching and expanding partnerships, driving revenue and engagement, managing renewals, analyzing performance data, and developing scalable partnership processes. The role requires strong commercial judgment, cross-functional leadership, organization, autonomy, and experience managing strategic partnerships or business development initiatives.