Top Tech Jobs & Startup Jobs in NYC, NY

Support senior leaders in the Founders’ Office by managing complex calendars, domestic and international travel, communications, meeting preparation, priorities, expenses, commitments, and follow-through. Coordinate across departments, customers, and partners; organize leadership meetings, offsites, and events; triage requests; draft executive communications; protect sensitive information; and improve workflows through automation and approved AI tools.

Coach Growth Analysts and own customer lifecycle from zero-to-one pilots through post-pilot expansion. Run workshops, POCs, QBRs and executive briefings; drive customer outcomes, identify expansion signals, escalate strategic decisions, translate customer feedback into product input, contribute playbooks, and travel to customer sites as needed.

Extends the COO’s capacity across customer engagements, private equity partnerships, commercial strategy, and revenue-driving deals. Owns strategic priorities, operating cadence, deal preparation, customer escalations, and end-to-end follow-through. Acts as a thought partner to the COO, identifying patterns across accounts and translating strategic direction into executable plans. Requires strong executive presence, commercial judgment, communication, detail orientation, AI fluency, and comfort operating in ambiguous, high-stakes environments.

Manage post-pilot enterprise customer accounts, drive expansion through strategic use case identification, and collaborate cross-functionally for customer success and transformation.

Own InstaLILY’s brand voice across LinkedIn, X, executive ghostwriting, thought leadership, newsletters, case studies, sales enablement, SEO content, and strategic copy. Propose content topics, run experimentation, measure performance, and optimize for engagement, traffic, and pipeline. The role requires technical fluency in AI and enterprise systems, strong writing across formats, executive ghostwriting expertise, and in-office work in New York.

Owns InstaLILY’s end-to-end commercial contracting process, including drafting and negotiating SOWs, MSAs, DPAs, SLAs, Schedule A documents, and order forms. Leads redlines, data protection terms, technical scoping, approvals, execution tracking, sales enablement, template development, and deal desk implementation. The role requires translating technical architecture into contract language, protecting scope, maintaining accuracy under high volume, and building contracting processes from scratch.

Own InstaLILY’s product marketing function as a solo leader. Define category positioning, product narratives, vertical messaging, competitive strategy, sales enablement, analyst relations, case studies, launches, and pricing input. Partner directly with founders, sales, engineers, and customers across construction, distribution, logistics, and healthcare. The role emphasizes exceptional writing, enterprise deal understanding, technical curiosity, AI-native workflows, and in-person work five days weekly in New York.

Own full-cycle recruiting for GTM roles, including account executives, account managers, sales managers, growth, customer success, and operations positions. Build sourcing strategies, screen candidates, create interview processes, partner with hiring managers, manage recruiting metrics in Greenhouse, and deliver a strong candidate experience. This hands-on individual contributor role requires independently sourcing and closing sales talent while building the company’s recruiting infrastructure.

Own the revenue operations infrastructure supporting a rapidly scaling enterprise sales organization. Responsibilities include managing GTM data and integrations, building territory, quota, capacity, forecasting, routing, qualification, pipeline, attribution, and deal desk processes. The role also oversees data integrity, reporting for leadership and investors, commissions coordination with Finance, and scalable automation and support for sales representatives.

Leads enterprise customer success, retention, expansion, strategic accounts, and customer SWAT operations. Personally manages executive relationships, escalations, pilots, QBRs, and complex account decisions while building the customer success playbook. Hires, coaches, and develops Strategic Partners and Growth Analysts responsible for customer engagement and pilot-to-production delivery. Owns retention and expansion outcomes and prepares the organization for evolving AI-driven customer needs.