Supports commercial growth and logistics product strategy across imports, exports, and freight services. Coordinates customer quotations, pricing, rate filings, RFQs, and commercial agreements while collaborating with sales, pricing, operations, trade lane management, and global offices. Identifies business opportunities, develops customer-specific solutions, supports onboarding and training, resolves pricing or operational discrepancies, and improves quoting processes, SOPs, and conversion performance.

Develop new, inactive, and cross-selling customer opportunities across Shipco’s logistics services. Responsibilities include prospecting, customer onboarding, account development, relationship management, cross-selling, CRM and sales reporting, sales team support, internal coordination, and marketing assistance. The role works with customers and internal departments to resolve issues, support retention, and transition developed accounts to local sales teams.