Own a high-volume book of commercial real estate broker accounts from onboarding through renewal and expansion. Build trusted customer relationships, drive product adoption, identify risks and growth opportunities, lead renewal conversations, solve ambiguous problems consultatively, and translate customer insights into product feedback. The role requires strong organization, proactive ownership, commercial judgment, and frequent customer communication in an in-office NYC environment.

Manage a high-volume book of commercial real estate broker accounts from post-onboarding through renewal. Drive retention, expansion, and product adoption by building strong relationships, identifying upsell opportunities, leading renewals, acting on usage signals, and translating customer feedback into product improvements.

Run targeted outbound prospecting into large CRE brokerages, investors, and lenders to book qualified meetings. Research accounts, map orgs, cold call/email/LinkedIn, make strong first impressions, and generate pipeline. Ramp into owning smaller deals end-to-end with a clear path to AE.