Top Tech Jobs & Startup Jobs in NYC, NY

Manage client onboarding from kickoff through go-live for payroll, PEO, EOR, contractor, and global payroll setups. Serve as primary client contact, collect and validate onboarding data, coordinate internal teams, track milestones and risks, support payroll/benefits/tax setup, document implementation details, troubleshoot setup issues, and hand off to Customer Success. Improve implementation processes and assist on related projects to ensure accurate, scalable, and timely client launches.

Serve as primary benefits contact for clients, manage renewals, enrollments, employee inquiries, and benefits implementations; host info sessions, troubleshoot carrier issues, maintain documentation, meet SLAs, and collaborate cross-functionally to ensure smooth go-lives.

Own the end-to-end product lifecycle for critical Niural platform products, from customer discovery and roadmap development through requirements, technical tradeoffs, launch, and iteration. The role requires close collaboration with engineering, design, sales, marketing, and leadership. The Product Manager will use research, data, and feedback to solve customer problems, define integrations and testing plans, and improve products in regulated payroll and compliance environments.

Lead product strategy and execution for Niural's payroll, PEO/EOR, benefits, and payments platform. Build and grow a unified product and design team, prototype AI-native experiences, run customer discovery across SMB to enterprise, partner with engineering on prioritization and quality, and ensure correctness in tax, compliance, and money movement.

Sell Niural's US payroll, benefits, PEO, and Global EOR solutions to mid-market companies. Prospect, qualify, manage full sales cycle, negotiate, close deals, and maintain CRM and pipeline to meet revenue targets while collaborating with SDRs and Customer Success.

Support U.S. PEO tax operations by maintaining tax account data, SUTA and workers' comp rates, assisting with tax account setup, filings, reconciliations, PFML reporting, agency correspondence, and quarter/year-end processing while improving processes and providing administrative support.