Owns business-unit operating rhythms, governance, and execution mechanisms. Leads cross-functional initiatives, executive planning, business reviews, dashboards, KPI and OKR visibility, organizational improvements, communications, and collaboration practices. Partners with senior leaders to prioritize work, resolve roadblocks, translate strategy into measurable execution, and recommend corrective actions. The role also supports organizational change, knowledge management, mentorship, onboarding, and scalable team operations.

Lead B2B workplace insurance growth by partnering with agencies and distribution partners. Design ICHRA and level-funded solutions, integrate enrollment/BenAdmin tech, bundle ancillary products, consult brokers/HR on ACA/HRA regulations, and expand distribution through affinity and agency partnerships.