Manage daily and long-term staffing for multiple routes and locations: monitor coverage, respond to call-outs, maintain staffing records, analyze absenteeism/overtime trends, coordinate with recruiting, ensure compliance, and support onboarding and credential tracking.

Field-based operations leader who supports local managers and frontline teams across Bronx and Westchester. Owns day-to-day issue follow-up, facilities coordination, operational audits, process rollout, coaching, and continuous improvement. Drives action plan completion, escalates risks and trends to regional leadership, and ensures consistent execution of operating procedures and compliance.