Top Tech Jobs & Startup Jobs in NYC, NY

Design, implement, and productionize AI solutions using best-in-class LLMs. Integrate models into production, build scalable AI architecture (orchestration, caching, fallbacks), evaluate new AI technologies, and maintain testing/monitoring and data pipelines for data-intensive workflows.

Lead and manage a Customer Success program and team for BlackLine onboarded customers to drive adoption, prevent churn, enable expansion, and deliver process-optimization solutions. Hire, coach, and supervise CSMs; design success plans, thought leadership, executive engagements, and prescriptive touchpoints; partner with account teams to align strategy and ACV expansion.

Qualify inbound marketing leads and generate outbound prospecting to schedule meetings and qualify opportunities for BlackLine's finance automation platform. Handle product questions, maintain prospect data and forecasting in Salesforce and Outreach, support marketing campaigns, meet weekly/monthly/quarterly metrics, and engage with C-suite and Fortune 500 prospects while working in a hybrid NYC or LA office environment.

Lead and manage a regional team of Business Development Representatives to meet Qualified Meeting targets, coach and develop BDRs, run regional processes and metrics (SFDC/Tableau), partner with Sales and Marketing, hire and onboard new BDRs, and deliver training and performance management.

Lead advanced analytics and ML efforts to extract insights from large-scale historical data, design features and data representations for models and LLM/agentic systems, partner with product and engineering to build data pipelines and prototypes, evaluate AI workflows, and drive innovation through experiments and empirical analysis to inform product strategy.

Lead client relationships and manage end-to-end BlackLine SaaS implementations: plan and execute project scope, schedule, budget and quality, assign tasks, mitigate risk, report financials, communicate with stakeholders, identify upsell opportunities, and ensure successful enterprise-level delivery.

Lead customer engagements to assess, redesign, and optimize accounting processes using BlackLine. Drive digital transformation roadmaps, generate billable consulting engagements, deliver solution architecture and thought leadership, mentor teams, and partner with Account Management to increase adoption, expansion, and customer success.

Responsible for generating and closing large strategic enterprise SaaS accounts. Manage full sales cycle from prospecting to contract negotiation, lead RFIs/RFPs, build C-level relationships, collaborate cross-functionally, maintain Salesforce pipeline, and achieve annual revenue targets while traveling up to 50%.

Lead intercompany product strategy for agentic financial operations: define roadmap for continuous matching, netting, settlement, and eliminations; set AI-native and human-in-the-loop policies; drive cross-functional execution, business cases, and customer early-access; mentor PMs and ensure operational excellence.

Early-career AI Engineer building customer-facing generative AI and agentic solutions. Rapidly prototype and convert prototypes to production MVPs, implement LLM-based reasoning, RAG pipelines, and multi-agent orchestration. Run experiments and benchmarks, contribute to MLOps standards, model lifecycle, monitoring, security, and governance while collaborating with cross-functional teams and cloud-native AI stacks.