Top Tech Jobs & Startup Jobs in NYC, NY

Own the full post-sales lifecycle for strategic North American hotel, resort, and casino accounts, from onboarding through renewal. Drive retention, expansion, and measurable revenue outcomes through strategic business reviews, advanced training, revenue strategy consulting, usage analytics, and proactive churn mitigation. Resolve complex client and product issues, collaborate with Product, Sales, and Support, and mentor junior customer success managers. The role is fully remote with 25–40% regional travel.

Owns FP&A systems architecture, financial data models, forecasting, scenario analysis, cash flow, covenant monitoring, and executive reporting. The role consolidates data from NetSuite, Salesforce, and departmental sources into Abacum, maintains integrated P&L and cash flow models, accelerates close, supports board reporting, and deploys AI-augmented finance workflows. It partners with Accounting, R&D, G&A, and leadership to explain performance and provide strategic recommendations.

Conduct high-volume outbound prospecting across LATAM through email, phone, social media, and events. Qualify inbound and outbound leads, research target accounts, tailor outreach, schedule meetings and demos, and provide sales teams with detailed prospect context. Collaborate with Regional Sales Managers and Marketing on territory planning and campaigns, maintain accurate CRM and sales engagement records, and use AI-assisted tools to improve prospecting and pipeline reporting.

Own subscription, renewal, billing, procurement, CRM, account access, reporting, and operational KPI administration for the Market Insights business. Coordinate with Finance on receivables, validate commercial and financial data, support customer and prospect inquiries, troubleshoot account issues, and conduct business development research. The role requires strong attention to detail, financial fluency, independent judgment, and comfort using CRM, financial, productivity, and AI tools.

Design, build, and own AWS infrastructure and automation for a 24/7 SaaS platform. Implement scalable, secure, highly available systems, partner with developers to improve reliability and performance, maintain critical infrastructure, build tooling and processes to reduce toil, participate in weekly on-call rotation and lead RCA and durable fixes.

The VP Accounting leads global accounting, focusing on transformation and automation, ensuring compliance with US GAAP, and overseeing financial close processes.