Leads client retention, expansion, engagement, and product adoption strategies. Uses client feedback and data analysis to inform improvements, roadmap priorities, and account management playbooks. Develops and hosts client events, conferences, and webinars; reports program effectiveness to senior leadership; and manages cross-functional projects, stakeholders, timelines, and scalable processes across marketing, sales, product, and account management teams.

The Senior Marketing Manager will lead client relationships, manage a team, and support direct mail campaigns, focusing on strategic growth and operational effectiveness.