Top Tech Jobs & Startup Jobs in NYC, NY

Lead global security investigations and incident response, serving as incident commander for major events and guiding containment, remediation, recovery, and postmortems. Manage and develop a technical response team, establish readiness practices, improve security tooling and telemetry, and drive detection and automation enhancements. Translate incident metrics and business impact into executive and board-level reporting while developing AI-enabled investigation workflows with appropriate safeguards.

Lead the architecture and technical strategy for Affirm’s high-volume observability platform. Design telemetry pipelines and sampling strategies, improve reliability and cost efficiency, integrate observability into AI-assisted development, and drive platform adoption across engineering teams. Remain hands-on while mentoring six engineers, leading cross-functional initiatives, establishing engineering standards, and overseeing monitoring, alerting, on-call operations, and system availability.

Lead and coordinate co-marketing campaigns with merchant partners across onsite, offsite, affiliate, and emerging channels. Manage partner relationships, campaign execution, performance optimization, budgets, compliance, RFPs, and cross-functional coordination. Analyze results to improve investment, revenue, GMV, acquisition, engagement, and lifetime value. Collaborate with sales, product, growth, creative, media, legal, and compliance teams across North American markets.

Leads Affirm’s Resilience Engineering team, defining strategy and building platforms for safe production load testing and chaos engineering. Responsibilities include developing fault-injection and experimentation systems, implementing isolation and rollback safeguards, improving observability and auditability, driving reliability initiatives, and partnering across engineering, infrastructure, product, and security teams. The manager mentors engineers, establishes resilience practices, and enables organization-wide adoption of proactive system validation.

Leads cross-functional operations enablement programs that improve scalable, compliant servicing. Owns roadmaps, operational readiness, change management, stakeholder governance, risk resolution, knowledge management, training strategy, process optimization, and performance measurement. Partners with Product, Engineering, Operations, Compliance, and vendors to translate strategic and regulatory requirements into effective workflows, resources, and customer and agent experiences.

Build and maintain customer identity and access management services supporting registration, login, authorization, MFA, step-up authentication, and account lifecycle flows. Develop backend APIs in Python or Kotlin, integrate identity platforms such as Okta, Auth0, and ForgeRock, write tests, participate in code reviews, debug production services, improve reliability, and collaborate with engineering, product, and security teams.

Lead frontend technical strategy for Affirm’s checkout decision orchestration systems. Design and architect scalable web applications, guide major technical initiatives, improve reliability and operational processes, establish engineering quality standards, collaborate with product, design, and analytics, and mentor engineers. The role focuses on building fast, clear, and reliable checkout experiences using modern declarative UI frameworks.

Build and operate Affirm’s AI platform, including LLM and MCP gateways, agent runtimes, evaluation services, and governance controls. Design highly available backend systems, manage identity, quotas, routing, caching, reliability, observability, and security for AI workloads. Own projects from design through launch and on-call, establish engineering standards, collaborate across teams, mentor engineers, and help scale AI systems into production.

Own the operational health of strategic merchant integrations through monitoring, troubleshooting, SLA delivery, technical investigations, and root-cause analysis. Design custom integration solutions, lead technical initiatives, support launches and product adoption, influence roadmaps, create operational playbooks, and mentor TAMs. The role progresses toward end-to-end ownership of a strategic account portfolio while partnering with Product, Engineering, Operations, Customer Success, and support teams.

Supports merchant partners throughout Affirm solution implementations, troubleshooting ecommerce and order-management integrations, documenting technical processes, improving operational workflows, and coordinating with Engineering, Product, and Merchant Operations. The role provides implementation guidance, resolves technical issues, gathers client feedback, and manages multiple cross-functional assignments while serving as a primary partner support contact.