Top Tech Jobs & Startup Jobs in NYC, NY

Provide technical support to transit partners using Via’s platform, troubleshoot issues, and coordinate solutions with Product, Engineering, Operations, and Partner Success teams. Build strong partner relationships, identify process and product improvements, and help improve deployment outcomes. The role is designed for early-career professionals who are analytical, communicative, curious, process-oriented, and eager to develop technical expertise in a fast-paced technology environment.

Build and scale optimization and backend systems for public transportation planning and scheduling products. Own features from concept through production, improve performance and reliability, collaborate with designers, data scientists, researchers, product managers, transit planners, and customers, and contribute to engineering architecture, best practices, tooling, and code quality. The role involves computationally hard systems, geospatial computation, machine learning, and AI.

Leads strategy and operations initiatives across Via’s transit business, owning financial and operational targets, process improvement, service launches, data analysis, partnerships, and cross-functional projects. Directly manages and mentors frontline specialists, drives operational excellence, and develops innovative strategies to improve service performance and customer outcomes.

Build and ship production-grade AI products from problem framing and data pipelines through deployment and iteration. Develop agentic solutions with city partners, lead technical scoping workshops, and contribute to predictive modeling, real-time decision-making, and LLM-powered experiences. Design scalable APIs, backend systems, and distributed data flows while collaborating with product, data science, and operations teams. Help establish AI Labs’ technical culture and identify high-impact AI opportunities.

Coordinates compliant proposal development and submission, including solicitation review, documentation, certifications, deadlines, and communications. Partners with Legal, Finance, proposal managers, executives, and external stakeholders to address regulatory and financial requirements. Maintains proposal processes and knowledge systems, supports opportunity review and go/no-go decisions, and reports outcomes while managing multiple priorities in a deadline-driven environment.

Leads global payroll strategy and operations across the United States, Europe, Israel, and other international markets. Oversees payroll compliance, taxes, vendors, EOR partners, technology, controls, reporting, equity compensation processing, and system transformations. Builds and develops a multinational payroll team while partnering with Finance, Legal, People, and Operations. Drives process improvement, accurate payroll delivery, risk reduction, and resolution of complex payroll matters.

Develop and lead high-stakes partnership proposals for cities, transit agencies, and public transportation providers. Research customer needs and industry developments, translate complex technology and operational capabilities into persuasive narratives, coordinate with strategy, partnerships, finance, and executive teams, and manage procurements from evaluation through submission. The role also includes copy-editing, stakeholder communications, supporting partner interviews and launches, and using quantitative and qualitative evidence to build compelling proposals.

This role involves managing Workday as the primary administrator, overseeing configurations, reports, and user support while enhancing HR operations and compliance.

Own People Operations infrastructure for new market launches, including HR setup, onboarding, compliance, and go-live support. Lead learning and development programs for Field teams, including curricula, manager touchpoints, training resources, vendor coordination, and feedback tracking. Support employee onboarding, offboarding, HR projects, and process automation while partnering with the broader People team to deliver a scalable employee experience.

Develop and continuously improve Via’s rider mobile applications using Flutter, Android, and iOS technologies. Build booking, account management, and core rider journey features; architect mobile infrastructure; optimize performance and memory usage; resolve production issues; and contribute to native codebases when needed. Collaborate with designers, backend engineers, and product managers while mentoring engineers and promoting high-quality mobile development practices.