Top Tech Jobs & Startup Jobs in NYC, NY

Lead manual QA efforts for web and mobile SaaS products: design and execute test plans, perform functional/regression/integration/exploratory/UAT testing, validate APIs with Postman, run SQL checks, track defects in Jira, and collaborate with Product and Engineering in Agile teams.

As a Senior Backend Engineer, you will architect solutions, develop RESTful APIs, design service communication systems, and ensure high product quality within a scalable team environment.

Serve as primary post-sale contact for B2B accounts: respond to inbound calls/emails, troubleshoot billing/service/device issues, escalate and follow through, proactively check in to reduce churn and identify upsell, maintain CRM records, coordinate cross-functionally, manage renewals, and report recurring pain points to leadership.

The Senior Product Manager, Growth will lead initiatives to enhance customer discovery, onboarding, and retention through data-driven product experiments and cross-functional collaboration.

Lead the design vision and execution across user-facing surfaces, own end-to-end desktop web app and marketing experiences, define design rituals and governance, guide a post-rebrand design system, coach and mentor designers, and partner with product, engineering, and executives to shape product strategy and standards.