Top Tech Jobs & Startup Jobs in NYC, NY

Leads Uber’s global high-risk escalation strategy and operations, overseeing 50+ employees and five teams handling social media, executive escalations, crises, and critical customer support issues. The role develops AI-enabled workflows, drives root-cause improvements, partners with Communications, Legal, Operations, and regional teams, and balances strategic transformation with real-time crisis response. Availability during nights and weekends is required.

Lead consumer product strategy and lifecycle growth initiatives that acquire and retain users, increase orders, and improve engagement. Partner with Design, Data Science, Engineering, Marketing, and regional teams to identify opportunities, run data-driven experiments, communicate strategy, and deliver measurable product outcomes. The role requires strong customer empathy, product intuition, leadership, and the ability to remove delivery obstacles.

Develop data-driven insights, machine learning and optimization models, experiments, metrics, and diagnostic tools for Uber Direct’s global logistics products. Collaborate with product, engineering, and operations teams to identify growth opportunities, prioritize initiatives, improve production systems, and influence leadership through clear technical communication. The role requires leading complex projects from concept through production and working with large-scale datasets.

Own a strategic Membership and Loyalty vertical end-to-end, including strategy, roadmap development, data-driven initiatives, cross-functional execution, stakeholder alignment, and executive reporting cadences. The role requires an autonomous operator who can identify opportunities, translate data into actionable insights, influence stakeholders, and drive measurable business outcomes with minimal oversight.

Lead onboarding and implementation for SMB customers, coordinating stakeholders, project plans, technical account setup, integrations, training, and post-launch adoption. Analyze program performance, recommend improvements, mitigate risks, and collaborate with Sales, Product, Support, Marketing, and Finance to improve customer satisfaction, retention, and growth.

Architect and build highly reliable, scalable backend systems powering Uber One memberships across UberEats and UberX. The role involves platform evolution, microservices and API design, technical strategy, cross-functional collaboration, architectural decision-making, production deployment, monitoring, incident management, and engineering excellence. The engineer will lead complex technical initiatives and develop systems serving millions of global users.

Lead scientific strategy for Uber Eats logistics and marketplace optimization. Translate complex problems into experiments and production solutions using causal inference and optimization. Drive end-to-end product development, establish experimentation standards, improve model and process efficiency, influence executive roadmaps, and ensure scalable, observable technical solutions. Partner cross-functionally across Uber to improve marketplace resilience and efficiency for eaters, merchants, and couriers.

Leads Uber’s global Platform Integrity organization across safety, identity, risk, payments, compliance, and customer actioning. Sets multi-year strategy, operating models, performance frameworks, governance, and quality standards for complex customer issues. Partners with Product, Engineering, Data Science, Legal, Policy, and regional operations to improve prevention, investigation, resolution, automation, AI, and customer outcomes. Builds senior leadership teams, manages regulatory and platform risk, and represents integrity performance and priorities to executives.

Drive net-new enterprise business for Uber Eats by prospecting, developing pipelines, closing strategic partnerships, managing negotiations, and achieving sales quotas. Build executive relationships, position value propositions, forecast pipeline, and collaborate with legal, finance, product, operations, and customer success teams to launch solutions and support adoption.

Leads global advertising sales enablement strategy and execution, building scalable seller capability programs, supporting product and technology adoption, measuring commercial impact, and managing a global enablement team. Partners with Sales, Operations, Product, Marketing, and regional leaders to improve seller productivity, solution selling, account planning, negotiation, pipeline health, and customer outcomes through data-driven programs and AI-enabled tools.