Top Tech Jobs & Startup Jobs in NYC, NY

Executive leader responsible for Customer Experience program management strategy, portfolio governance, delivery standards, operational scaling, performance analytics, and cross-functional alignment. The role leads Associate Directors and program teams, establishes PMO frameworks, oversees complex initiatives, drives executive reporting and decision governance, and builds scalable processes, accountability structures, and leadership development programs.

Processes and reconciles new and renewal customer orders, maintains accurate Salesforce and finance data, resolves discrepancies, communicates order information, provides customer documentation, monitors reports and escalations, and collaborates with Sales, Finance, Operations, and Partner Success teams to improve order-management processes.

Administers internal business applications, including user access, security, configuration, permissions, troubleshooting, and vendor coordination. Supports AI platform rollouts through training, documentation, usage guidelines, and adoption initiatives. Partners with IT, development teams, and stakeholders on application updates, change management, releases, patches, and process documentation. Provides end-user support, mentoring, and training while promoting data integrity, security, and effective application usage.

Lead the architecture and implementation of Amplify’s design system, including reusable React components, design tokens, frontend infrastructure, documentation, and contribution workflows. Partner with Product, Design, and Engineering teams to establish standards, accessibility practices, governance, and adoption across products. Mentor engineers, guide technical decisions, improve development workflows, and explore AI-assisted development practices.

Supports performance marketing campaigns by creating and managing digital assets, workflows, landing pages, forms, and advertisements. Tracks campaign performance, analyzes marketing KPIs, recommends optimizations, manages paid publisher submissions, performs quality assurance, and maintains documentation. Collaborates with content, field marketing, project management, design teams, and external vendors while supporting presentations and special projects.

Leads a team of curriculum specialists and copy editors developing K–8 science materials. Oversees multi-curriculum content production, quality standards, project timelines, resource allocation, stakeholder collaboration, and educational effectiveness. Provides coaching, performance management, and professional development while using educator feedback and student outcome data to improve instructional content and team performance.

Own the full recruitment lifecycle for diverse exempt and non-exempt roles, including sourcing, screening, interview coordination, hiring-manager consultation, candidate communication, and offer management. Develop sourcing strategies, maintain accurate recruitment records in Ashby, and manage multiple requisitions in a fast-paced environment. The recruiter will advise stakeholders, deliver strong candidate experiences, support People Team initiatives, and apply EdTech talent-market expertise.

Supports the Sales team by coordinating customer contract requests, tracking documentation in Smartsheet and Google Workspace, researching contract records, managing certificates of insurance, maintaining shared documentation, and resolving issues to meet deadlines. The role also assists with contract printing, assembly, delivery, and annual contract-support projects while communicating with internal and external stakeholders.

Paid, remote 10-week internship supporting software feature development, testing, debugging, code reviews, documentation, API work, deployment pipelines, and sprint activities. Interns collaborate with Engineering, Product, and Design teams while gaining exposure to frontend, backend, cloud infrastructure, DevOps, and platform engineering. The program runs June 7 through August 13, 2027, requires full-time U.S. work authorization and residency, and includes a two-day in-person experience at Amplify headquarters in Brooklyn.

Supports end-to-end supply chain operations, including demand planning, procurement, inventory management, vendor management, fulfillment, and logistics. The intern analyzes operational data, identifies inefficiencies and cost-saving opportunities, tracks supply chain metrics, assists with purchase orders and supplier onboarding, and develops process documentation, reports, and dashboards. This is a paid, remote 10-week internship with a two-day in-person experience at Amplify headquarters in Brooklyn.