Top Tech Jobs & Startup Jobs in NYC, NY

Lead development and scaling of experimentation and measurement frameworks for acquisition and CX. Design tests, analyze experiments (A/B, causal inference, incrementality), generate actionable insights, partner with marketing/product/analytics, prioritize test initiatives, and foster a test-and-learn culture to improve acquisition efficiency and customer experience.

Lead architecture for Digital Workplace platforms, define enterprise roadmaps, run rapid POCs, support engineering and product teams, introduce architectural paradigms, communicate strategy to senior leaders, and mentor engineers and solution architects.

Lead and execute end-to-end QA reviews of internal audit work, validate audit issues and remediation, present findings to senior leadership, coach and develop audit teams, track capacity and metrics, and incorporate regulatory and industry changes into QA processes to strengthen audit quality and consistency.

Lead end-to-end ad operations for Amex Ads across Amex digital properties: campaign trafficking, optimization, reporting, billing, KPI setting, and compliance. Build scalable processes, partner with Product & Engineering, drive automation and AI (including custom GPTs), develop playbooks, and hire and mentor a high-performing Ad Operations team.

Build and operate production-grade agentic AI systems for cloud security and governance: design LLM-powered agents, RAG pipelines, integrate with cloud/SaaS security tools (SIEM, CNAPP/CSPM/SSPM), implement Security-as-Code/Policy-as-Code, contribute to shared AI infrastructure, and ensure secure, auditable AI operations.

Lead GCSM Performance & Analytics to synthesize marketing performance across channels, drive measurement modernization and automation (LUMI, Power Automate, Power BI, Excel), champion GenAI adoption, influence executive decision-making, and build a high-performing analytics team.

Lead third-party audit engagements end-to-end including planning, testing, reporting, and client liaison. Serve as Auditor in Charge on low-risk audits, analyze findings, guide remediation (MAPs), track metrics, coach and develop audit staff, and collaborate with stakeholders, external auditors, and regulators to strengthen controls across the third-party lifecycle.

Lead implementation of strategic operational initiatives across the global Centurion Lounge network. Drive change management, governance, training, and stakeholder alignment; perform operational assessments and scalability analyses; integrate operational requirements for openings, expansions, and renovations; define success metrics and produce executive communications.

Lead strategic communications for American Express Travel and Cobrand portfolio, driving press, influencer, executive visibility, and partner communications. Develop materials (press releases, talking points, memos), counsel executives and partners, manage agencies, set KPI-driven goals, and measure impact. Identify media and influencer opportunities, manage issues to protect brand, support industry engagements and conferences, and collaborate cross-functionally across marketing, legal, compliance, and agencies.

Design, build, and operate production-grade agentic AI systems and shared capabilities (agent frameworks, RAG, LLM infra, orchestration). Drive architecture, safety, observability, and evaluation; lead technical design reviews, mentor senior engineers, and deliver cross-team autonomous AI initiatives from concept to production.