Top Tech Jobs & Startup Jobs in NYC, NY

Handle customer inquiries and escalations via phone, email, and chat; de-escalate conflicts; research orders, deliveries, warranties; process orders/returns; collaborate across teams; document interactions; recommend process improvements to enhance customer experience.

Provide technical pre-sales support for enterprise cloud networking accounts: build CXO relationships, lead complex pre-sales campaigns, run POCs, coordinate internal teams, and develop cloud automation strategies to convert opportunities into sales.

Lead design, build, and operation of end-to-end production ML systems (feature pipelines, training, inference, experimentation, monitoring) for ranking, recommendation, rewards, ROAS/LTV prediction, personalization, and offer optimization in a high-scale AdTech environment. Provide hands-on technical leadership, mentor engineers, drive MLOps and observability standards, and partner with Data Engineering, BI, Product, and business teams to connect models to outcomes.

Build and scale Python/Django REST APIs and React UIs, own department-wide technical initiatives, improve test coverage and system reliability, debug technical debt, mentor engineers, and drive architecture and tooling decisions.

Develop and maintain a Rails 3.2 application, build internal tools, write unit and test automation, support CI/CD, diagnose and fix bugs, follow SOPs for regulated environments, and collaborate with QA and Product in Agile ceremonies.

Drive new business and manage enterprise accounts through the full sales cycle: prospecting, relationship-building, solution selling, contract negotiation, and meeting revenue targets while coordinating internal teams.

Design, develop, and maintain advanced software systems. Collaborate with product, design, and engineering teams. Write clean, scalable code, perform code reviews, debug complex issues, and stay current with technologies.

Enter, update, and maintain information accurately in company databases and systems. Work fully remotely, following paid training, and perform detail-oriented data entry tasks reliably. Role offers schedule flexibility and opportunities for professional growth.

Manage and coordinate multi-discipline MEP design and construction projects. Prepare project initiation documents, scope, budgets, and schedules. Serve as client liaison, supervise staff, conduct field surveys, maintain project financials and reports, ensure quality, schedule, and budget adherence.

Write timely, SEO-aware news coverage on gaming and entertainment. Monitor trends and communities, pitch ideas, publish on deadline using CMS, and follow editorial and formatting standards while collaborating with editors.