Top Tech Jobs & Startup Jobs in NYC, NY

Lead strategic enterprise customer relationships as a Senior Client Success Manager, advising executives, defining account strategy, driving adoption, retention (GRR/NRR), renewals, expansion, and mentoring CSMs while coordinating cross-functional initiatives to realize measurable business outcomes.

Lead and grow the commerce capability into a profitable business line: source and close enterprise deals, create GTM strategy, manage P&L and global delivery, build strategic vendor relationships, and drive modern composable/headless commerce transformations across B2B and B2C.

Senior leader owning global strategy, execution, and governance for Guidewire Marketplace and technology alliances. Drive marketplace productization, partner integrations, revenue-share programs, GTM/co-sell motions, and ecosystem KPIs. Build executive partner relationships, lead a global team across alliances and marketplace operations, and align cross-functional stakeholders to accelerate partner-sourced revenue and platform adoption.

Configure and customize Guidewire InsuranceNow, develop integrations and custom code, troubleshoot Java runtime and logs, implement APIs/microservices, demo functionality, perform peer code reviews, and collaborate with cross-functional teams to deliver implementations.

Lead architecture and delivery of enterprise data transformation on the Guidewire Data Platform. Drive design, ingestion/egress, migration performance, and AI-enabled tooling. Facilitate inception and design review sessions, mentor teams, coordinate with partners, and ensure successful data platform adoption and repeatable delivery practices while spending significant time on customer sites.

Serve as primary contact for a portfolio of 75-100 retirement plans providing 3(16) fiduciary services. Manage delegated fiduciary tasks, ensure ERISA compliance, coordinate with internal teams and recordkeepers, support audits and plan transitions, and deliver timely client communication and governance meetings.

Manage and grow relationships with independent insurance agents on First Connect's platform. Train agencies on carriers/products, drive production and upsell opportunities, use data to identify growth trends, collect feedback, and collaborate internally to remove obstacles and transition high performers to additional contacts.

Design, author, and iteratively optimize LLM evaluation prompts for Five9 AQM; define evaluation scope and pass/fail criteria with customers; select and analyze call samples; measure precision/recall; maintain a versioned prompt library; collaborate with QA and implementation teams; debug prompt failures; develop standards, templates, and support pre-sales demonstrations.

Lead and establish Five9s AQM Prompt Engineering practice: define methodology and standards, build reusable prompt libraries, mentor a small team, lead complex customer engagements, validate prompts with sampling and precision/recall analysis, collaborate with product and pre-sales, and deliver training and enablement for prompt-driven QM deployments.

Lead telecom-focused, process-first consulting engagements using ServiceNow to assess current-state operations, design future-state workflows (TSOM, TNI, TSM, ITSM, FSM), drive transformation roadmaps, define KPIs and governance, support pre-sales, and guide OSS/BSS integration and operational adoption across service, network, fulfillment, field, and customer domains.

Lead Salesforce implementations by gathering requirements, authoring user stories, configuring declarative solutions, managing Force.com development and integrations, migrating data, directing UAT, and delivering end-user training while guiding engagement teams.

Lead full-cycle recruiting for corporate, G&A, product, and engineering roles. Partner with hiring leaders on strategy, build pipelines, manage multiple searches, improve recruiting operations, create reporting and dashboards, and deliver an excellent candidate experience in a fast-growing startup.

Lead product marketing for an AI-native B2B SaaS real estate platform. Define positioning, messaging, launches, enablement, and PMM systems; translate complex AI, data, and automation capabilities into clear buyer and field-facing stories; partner with Product, Sales, CS, GTM AI, and executives to drive adoption, retention, and scalable go-to-market operations.