Top Tech Jobs & Startup Jobs in NYC, NY

Work with Business Analysts and customers to gather requirements, design and configure documents/forms, build complex templates and reports, map data sources, implement workflows in proprietary basys software, test and troubleshoot solutions, and use generative AI tools to accelerate delivery.

Manage the full post-sale customer lifecycle to drive adoption, retention, and revenue expansion. Build measurable success plans, surface expansion opportunities, mitigate churn via data-driven engagement, run QBRs, maintain CRM hygiene, and coordinate cross-functionally to deliver customer value and influence product and GTM strategy.

Lead end-to-end product strategy and roadmap to launch and scale an in-house HELOC business, owning decisioning, verification, valuation, document generation, closing, funding, and compliance infrastructure. Partner with Engineering, Risk, Compliance, Operations, Legal, Marketing, and Capital Markets to integrate vendors, manage licensing, and drive growth using funnel, conversion, and portfolio metrics.

Lead Player Experience and Safety operations: own moderation policy and enforcement, audit and coach agents, manage support queue health, write SOPs and reports, surface community trends to Product, and lead a combined Trust & Safety and Support team to keep the Gen Z platform safe and healthy.

Lead Calix's global compensation function, defining strategy, governance, and programs (salary, incentives, equity). Advise executives and the Board, manage compensation team, drive job architecture, market pricing, compliance, and compensation analytics, and support M&A and global expansion.

The Billing Operations Supervisor oversees billing operations, ensuring accurate invoicing, managing a team, supporting inter-departmental coordination, and participating in financial analysis and process improvements.

Support the CEO and executive team by managing board governance and engagement, coordinating executive meetings and materials, supervising executive operations support, leading strategic projects, tracking organizational goals, and ensuring effective communication and implementation of board directives.

Lead and execute creative strategy and testing roadmaps for clients, provide platform-native copy and frame-by-frame direction, manage project workflows and timelines, coordinate between design/animation teams and clients, and translate test results into performance-driven creative recommendations.

Lead client-facing media strategy and execution, own SOW delivery, prepare pitches and QBRs, build stakeholder relationships, anticipate client challenges, drive revenue growth and high client satisfaction across integrated cross-channel campaigns.

Lead and optimize paid social campaigns to meet KPIs and budgets, define objectives and measurement, mentor delivery teams, promote automation and best practices, present performance and reports, manage workload and quality assurance, and drive client satisfaction and process adoption.

Sell to net-new SMB clients by prospecting, qualifying, and closing deals. Build strategic account plans, manage full sales cycle, maintain pipeline in Salesforce, collaborate with marketing and delivery, and represent A-LIGN at events to drive new revenue.

Lead global demo strategy and run a scalable demo ecosystem: design, build, and govern demo environments and data; create modular demo content and AI-enabled assembly; enable Sales and Partners through training, certification, and cross-functional alignment to improve win rates and adoption.

Lead customers through adoption of Higharc integrations: run discovery on ERP/data flows, design and test integrations, manage customer relationships, document processes, and work with Product to improve integration tools.