Top Tech Jobs & Startup Jobs in NYC, NY

Structures and executes capital markets transactions across infrastructure, private credit, and other private market asset classes. Responsibilities include financial modeling, rating analysis, deal pricing, term sheet and documentation review, investor presentation preparation, syndication materials, transaction timeline management, and coordination with sponsors, fund managers, legal counsel, investors, and other stakeholders.

The Director of Lifecycle Marketing and CRM owns email, CRM, lifecycle communications, and integrated campaign planning across Trailborn properties. Responsibilities include building Revinate segmentation and automation workflows, managing guest communications from pre-arrival through post-stay, writing and designing email content, maintaining marketing calendars, tracking revenue and engagement KPIs, growing the email database, and coordinating campaigns across social, paid media, content, PR, and property teams.

Supports investor information and due diligence requests, including RFPs, DDQs, RFIs, consultant databases, and client communications. Researches and drafts accurate responses, gathers information from internal subject-matter experts, maintains quantitative and qualitative data, reviews content for consistency, and coordinates deadlines. The role develops knowledge of investment products, strategies, operations, and compliance while contributing to content management, process improvements, and institutional knowledge stewardship.

Designs, implements, and improves enterprise security architecture and controls across cloud, identity, endpoint, network, application, and infrastructure environments. Owns security platforms including SIEM, SOAR, EDR, firewalls, WAF, DLP, and vulnerability management tools. Supports incident response, threat management, cloud security, automation, compliance, risk assessments, and security roadmap development while serving as a senior technical escalation resource.

Sells architecture-led interconnection solutions to commercial mid-market and enterprise customers. Designs WAN, hybrid and multicloud, data center, AI, cybersecurity, and digital ecosystem architectures; develops customer value cases and blueprints; manages territory planning, pipeline, forecasting, negotiations, and account expansion. Partners with account executives, solution architects, sales engineers, hyperscalers, carriers, and technology partners to land design wins and grow interconnection revenue.

Own customer onboarding from signed contract through go-live, leading kickoff, configuration, training, and launch. Create onboarding plans, documentation, and timelines using AI-assisted tools; identify account health risks and remove blockers. Gather structured customer feedback for Engineering, improve onboarding processes and playbooks, and develop scalable guides, videos, and templates. Manage multiple SaaS customers while providing proactive communication and technical setup guidance.

Own full-cycle recruiting for engineering roles spanning ML, backend, data, deployed engineering, and research. Partner with engineering leaders on role definition, interview design, scorecards, sourcing, candidate engagement, pipeline reporting, interviewer training, and offer closing. The recruiter will focus on senior and hard-to-fill technical searches, compensation and equity discussions, and visa timelines in a fast-growing, fully in-person organization.

Manages daily shelter operations, including administrative, fiscal, food service, transportation, safety, security, building activities, census tracking, client attendance, compliance, and staff coverage. Supervises onsite operations personnel, security guards, and service providers; maintains regulatory compliance with NYC DHS and OTDA standards; oversees fire drills, records, timecards, vacation requests, and facility readiness.

Build and manage enablement programs for post-sales teams including Customer Success, Renewals, Professional Services, Solutions, and Support. Own the enablement roadmap, translate product launches into field readiness, develop customer-facing skills, improve tool adoption, coach managers, measure program effectiveness, and apply generative AI responsibly.

Lead drafting, review, and negotiation of commercial agreements, including SaaS, licensing, purchasing, marketing, partnership, and professional services contracts. Advise business teams on legal and privacy risks, support strategic transactions, maintain contract playbooks and templates, oversee contract management workflows, and build AI-enabled LegalTech automations. The role also includes legal research, special projects, and managing concurrent negotiations independently.