Top Tech Jobs & Startup Jobs in NYC, NY

Manage a high-volume customer support queue for sports organizations, resolve inquiries and escalations, drive product adoption and retention, support TeamSnap ONE migration, surface product feedback, and follow playbooks to improve processes.

The Brand Designer will create ad creatives, blog assets, and editorial layout, along with light motion design and video editing, collaborating with various teams.

Build and run an always-on outbound motion to source qualified financial advisors. Own sequencing, enrichment, tooling evaluation (HubSpot, Clay, FINTRX, outreach tools), write high-performing outreach, book qualified meetings, and report/iterate with recruiting and marketing.

Lead creation and ownership of Product Operations: build systems, cadences, and tooling to track product performance, planning, and launches. Partner cross-functionally to set targets, run reviews, define PM workflows, enable early access programs, automate workflows (including AI/agents), and improve product quality, reliability, and post-launch measurement across the company.

Lead nationwide disaster recovery and survivor assistance programs (IA, DCMP, housing recovery). Manage staffing, budgets, schedules, compliance with FEMA and federal grant rules, stakeholder engagement, reporting, and program performance. Provide technical guidance, audit-ready documentation, and support business development and proposal efforts.

Evaluate official and unofficial transcripts, determine transfer equivalencies, advise students on transferable credits and degree completion, maintain SIS/CRM records, coordinate with Registrar and academic units, and produce reporting to support articulation and student success.

Lead accounting for treasury and tax activities: manage daily cash, bank relationships, tax filings, payments, reconciliations, and controls. Support audits, process improvements, and cross-functional coordination to ensure GAAP and regulatory compliance.

Develops and operates Planet's large-scale distributed backend services to process satellite imagery workflows reliably 24x7. Builds cloud-native services (Go/Python) on Kubernetes/GCP, manages persistence (Spanner, Redis, Postgres, BigTable), improves scalability and reliability, implements monitoring/alerts/runbooks, and participates in on-call rotations and incident response.

Lead and scale Tempo's Product Operations by building operating cadence, tooling, AI-driven workflows, dashboards, and enablement programs. Partner with CPO and cross-functional leaders to align strategy, roadmap, capacity, and customer insights to improve product delivery and outcomes.

Build and lead Revenue Operations for Key Account Management and Customer Success: create renewal forecasting, retention and expansion metrics (NRR, GRR, churn, expansion ARR), pipeline health dashboards, deal risk frameworks and escalation paths, territory design, and operational support for Sales and CS leadership to improve forecasting accuracy and identify at-risk revenue.