Top Tech Jobs & Startup Jobs in NYC, NY

Manages a remote auto damage appraisal and estimating team, overseeing workload, production, accuracy, cycle times, escalations, and performance metrics. Provides coaching, training, mentorship, feedback, and development opportunities while maintaining team accountability and communication. Analyzes operational data to improve processes and department performance, supports innovation, and reports progress and challenges across the organization. Requires extensive auto physical damage, insurance, vehicle repair, estimating platform, and team leadership experience.

Leads the full machine learning lifecycle for foundational personalization and recommendation models, including client and item representations, embeddings, retrieval, ranking, and generative approaches. Designs experiments, evaluates business impact, deploys and operates production models, and works with large-scale behavioral, transactional, textual, and visual data. The role also involves technical leadership, cross-functional collaboration, mentoring, and establishing modeling and engineering best practices.

Lead consultative sales for premium single-family homes and ADUs, converting online leads into clients and guiding them through design and construction decisions. Build sales processes, collaborate with architecture and design teams, develop proposals, support marketing, strengthen partnerships, and ensure client satisfaction. Recruit, train, and manage a high-performing sales team while building scalable onboarding, follow-up, and accountability systems.

Leads organization-wide talent acquisition and retention programs, supervises HR staff, manages recruitment operations and vendor partnerships, and supports employee engagement, performance management, workforce planning, employee relations, and regulatory compliance. Analyzes workforce metrics and recruitment outcomes to improve hiring and retention strategies while advising organizational leaders on HR policies and workforce matters.

Leads healthcare revenue-cycle consulting engagements focused on mid-cycle medical coding. Assesses current-state processes, develops future-state workflows, translates requirements into implementation plans, provides coding guidance, designs training and change-management strategies, and establishes KPI and SLA monitoring. Partners with executives, operational teams, process engineers, and clients to optimize coding workflows using AI and implement sustainable process improvements.

Develop and execute customer community content strategies across ServiceTitan, Aspire, and FieldRoutes. Manage content calendars, monitor and route escalations, foster customer engagement, analyze community insights, and collaborate cross-functionally to resolve issues. Lead the employee advocacy program, including content sourcing, employee enablement, participation growth, reporting, and performance analysis. Maintain community guidelines, share best practices, and provide peer coaching to junior team members.

Manage PCI DSS assessment engagements, leading teams that evaluate security controls, identify compliance gaps, validate remediation, and deliver compliance reports. Serve as the primary client advisor, managing senior stakeholder relationships, engagement budgets, staffing, timelines, and scope. Supervise and develop staff, support proposals and business development, and enhance practice methodologies. Advise clients on cardholder data security, PCI DSS strategy, and evolving compliance requirements.

Supports escalated worker incident investigations, employee relations cases, workers’ compensation claims and partner coordination. Reviews claim trends, assigns compensation codes, issues certificates of insurance, documents processes, assists with audits, and flags co-employment risks. The role collaborates with Trust & Safety, Compliance, Legal, customer-facing teams, carriers, and adjusters while improving workflows and protecting the worker experience.

Lead the design vision for Ancestry’s core family-history experiences, including the Tree, Person Page, Merge, and Records. Drive cohesive customer journeys, identify opportunities to improve trust and engagement, translate research and data into design direction, and collaborate across product, engineering, data, marketing, and support. Guide user flows, prototypes, wireframes, and visual systems while coaching designers and aligning senior stakeholders around human-centered product strategy.

Design, build, deploy, and operate secure cloud-native microservices for Cyderes’ Security-as-a-Service platform. Translate customer and business needs into technical requirements, develop APIs, manage containerized workloads across major cloud providers, improve testing and CI/CD, and participate in code reviews, mentoring, documentation, security practices, and on-call production support.