Top Tech Jobs & Startup Jobs in NYC, NY

Designs application workflows, feature designs, testing protocols, and QA solutions for healthcare IT systems. Provides tier-2 and tier-3 support, troubleshoots complex incidents, evaluates application performance, analyzes service metrics, and coordinates with technology teams. Acts as a product owner and subject matter expert, facilitates Agile practices, mentors junior staff, documents workflows, communicates technical concepts, and partners with business and development teams to deliver quality solutions.

Manage global HRIS operations and roadmap, configure and improve HR systems and processes, lead complex implementations and integrations, resolve high-complexity issues, support enterprise HR programs, maintain documentation and reporting standards, and mentor HRIS analysts. The role partners with HR, IT, vendors, and business stakeholders to improve data accuracy, security, automation, and employee experience.

Own accounts payable operations, expense report auditing, month-end close activities, invoicing, revenue recognition, reconciliations, subsidiary accounting, audits, tax filings, and ERP maintenance. The role requires CPA certification, accounting experience across audit and technology companies, and strong NetSuite and Expensify skills.

Own accounts payable operations, expense report auditing, month-end close, invoicing, revenue recognition, reconciliations, subsidiary accounting, ERP maintenance, financial audits, and corporate tax filing. The role requires a CPA, accounting experience in audit and technology environments, and strong NetSuite and Expensify skills.

Handles customer inquiries, complaints, and service issues through phone, email, chat, and social media. Researches concerns, provides resolutions, applies retention strategies, escalates issues when needed, maintains CRM records, collaborates on customer escalations, and identifies root causes. Requires strong written and verbal communication, customer service experience, remote call center experience, CRM and telephony familiarity, and proficiency with Microsoft Office. Automotive experience and a bachelor’s degree are preferred.

Leads cybersecurity engineering and operations across AWS, SaaS products, corporate infrastructure, Microsoft 365, and AI-enabled applications. Owns security architecture, cloud controls, incident response, vulnerability management, application security, identity protection, automation, and security operations. Manages cybersecurity leaders and technical teams, oversees vendors and testing, and advises engineering, IT, product, compliance, and executives on risk reduction and secure growth.

Leads Salesforce pre-sales discovery, solution workshops, visioning, estimating, proposal development, and technical negotiations. Owns qualified opportunities, aligns Salesforce capabilities with business transformation goals, manages multiple sales cycles, identifies project risks, and advises clients and internal teams. The role requires extensive Salesforce consulting delivery experience, broad product knowledge, strong presentation skills, and multiple Salesforce certifications.

Leads the architecture and development of Greyspace, a realistic simulated internet for cyber ranges. Designs distributed services, APIs, orchestration, networking behavior, isolation boundaries, and operator workflows. Builds and reviews production software, validates DNS, TLS, web, and mail services, and ensures reliability through testing, observability, performance validation, recovery procedures, and deployment readiness. Partners across Product, Security, infrastructure, and engineering teams while mentoring engineers and driving technical standards.

Leads the firm's internal IT infrastructure, cybersecurity, endpoint management, identity and access systems, vendor relationships, technology lifecycle, and remote workforce support. Oversees Microsoft 365, Entra ID, Intune, SharePoint, Teams, device deployment, patching, compliance, incident response, onboarding and offboarding processes, technology policies, and strategic technology planning. Partners with leadership on security reviews, automation, AI tools, disaster recovery, and technology projects while independently resolving technical issues and building scalable IT operations.

Leads a portfolio of opioid settlement subrecipient programs, overseeing grant compliance, performance monitoring, fiscal documentation, deliverables, risk assessment, and stakeholder relationships. The role interprets federal and Illinois grant requirements, reviews spending and performance data, facilitates meetings and technical assistance, resolves complex issues, and coordinates matrixed teams without direct authority. It also supports program implementation, training, continuous improvement, and escalation of matters beyond delegated authority.