Top Tech Jobs & Startup Jobs in NYC, NY

Lead end-to-end Paradox implementations integrated with Workday: gather requirements, design/configure solutions, build integrations, test/UAT, deploy, troubleshoot, train stakeholders, and provide post-production support and documentation.

Lead and manage the product support team, oversee daily operations, capacity and scheduling, define SOPs and knowledge base, track KPIs, escalate complex issues, and collaborate with Product and Engineering to report and prioritize bugs and inform the product roadmap.

Lead and mentor a high-performing engineering team to deliver a next-gen CSPM product. Drive cross-functional initiatives, manage dependencies, enforce delivery rigor, design cloud-native multitenant microservices, adopt Claude Code AI workflows, implement AI-driven automation and CI/CD, and remain hands-on to unblock technical milestones while conducting performance development.

Lead top-line revenue growth through rapid Go-To-Market experimentation across paid channels, viral and AI-driven growth tactics. Own Google and Facebook paid campaigns, collaborate with sales, deploy sales and AI tools, analyze performance, and iterate quickly in a fast-paced startup environment.

Monitor and evaluate customer interactions (calls, emails, chats) for quality and compliance, report findings, participate in calibration sessions, support scoring consistency, maintain program knowledge, and drive continuous improvement initiatives.

Build polished, maintainable React-based front-end product experiences; evolve front-end architecture and component patterns; translate ambiguous product ideas into executable plans; collaborate with product and design; prioritize UX quality, testing, and pragmatic tradeoffs; mentor and raise team effectiveness at the Staff level.

Support the full customer lifecycle for hospital deployments of autonomous delivery robots: assist pre-sales discovery, execute deployments and on-site setup, train staff, monitor utilization, identify optimization and expansion opportunities, coordinate cross-functional teams, and document best practices.

Lead the Albertsons national account in the Pacific Northwest: build and execute joint business plans, drive revenue/volume/share targets, negotiate annual agreements, manage cross-functional teams, leverage syndicated data for insights, report performance, and maintain top-level customer relationships.

Sell UpCodes to AEC firms by managing inbound leads and prospecting new accounts, building and qualifying a pipeline, owning full sales cycles from demo to close, attending industry events, partnering with SDRs, and sharing customer feedback to improve product and go-to-market efforts.

The Customer Success Manager will oversee implementations, manage customer relationships, ensure project timelines, and maintain documentation, while supporting healthcare customer launches and addressing risks.