Top Tech Jobs & Startup Jobs in NYC, NY

Build and scale foundational services, APIs, pipelines, and distributed systems for an AI-powered SMS marketing platform. Own backend systems, improve scalability, reliability, modularity, and observability, and collaborate with engineering, data, product, and go-to-market teams. Use AI-first development practices, contribute to AI integration strategy, reduce technical debt, and support high-scale customer workloads across AWS and Kubernetes.

Develops and improves manufacturing processes, workflows, standard operating procedures, work instructions, routings, bills of materials, and production fixtures. Maintains SAP manufacturing data, supports make-or-buy and supplier decisions, analyzes process improvement opportunities, and coordinates engineering changes and new product transfers. Advises design, purchasing, quality, and production teams on manufacturing methods, costs, materials, and technical documentation. Travel to other plants for introductions and transfers may last up to eight consecutive weeks.

Leads iRobot’s direct-to-consumer and Amazon sales across the Americas, owning revenue, profitability, market share, customer growth, channel execution, and digital commerce performance. Manages a 4–5-person team, drives planning and promotional strategies, oversees merchandising, inventory, advertising, customer experience, and launches, and coordinates cross-functional and global digital commerce initiatives. The role requires substantial North American e-commerce leadership, Amazon and Shopify expertise, analytics, negotiation, and commercial strategy experience.

Manage assigned B2B customer accounts, serving as the primary contact and trusted advisor. Build relationships, drive product adoption and satisfaction, manage renewals, reduce retention risks, and identify upsell and cross-sell opportunities. Coordinate with internal teams, monitor account health and usage metrics, conduct business reviews, resolve issues, and maintain accurate CRM records. The role requires strong communication, negotiation, problem-solving, and relationship management skills.

Develops, organizes, audits, and maintains internal and external customer experience content, including Salesforce knowledge bases, guides, macros, communications, and self-service resources. Partners with Training, Quality, Operations, Product, Marketing, and Legal teams to ensure accurate, accessible, searchable, and brand-aligned content. Manages content requests, supports feature and campaign updates, optimizes knowledge-base performance, and reports improvement opportunities to CX leadership.

Senior Technical Recruiter responsible for developing recruiting strategies, sourcing and evaluating software, mechanical, and electrical engineering candidates, managing the full recruitment lifecycle, conducting technical screenings, maintaining talent pipelines, reporting on recruiting data, and representing the company at industry events. The role partners closely with hiring managers, technical leaders, sourcing teams, and the People Team to deliver strong candidate experiences and build diverse engineering teams.

Supports enterprise teams with research, data gathering and validation, presentations, administrative tasks, collaboration, and project activities. The intern applies academic knowledge, participates in training, contributes process-improvement ideas, assists with problem-solving, communicates with colleagues, and develops professional skills through feedback and networking.

Own PAM’s product direction, technical roadmap, prioritization, and end-to-end execution. Scale and stabilize its AI-powered pitch feedback platform, improve feedback and scoring systems, manage infrastructure and AI costs, establish product operations, and prepare the beta product for commercialization. The role requires hands-on technical judgment across frontend, backend, AI workflows, cloud infrastructure, reliability, and monetization readiness.

Own customers’ technical journey from pre-sale proofs of concept through deployment, adoption, renewals, and expansion. Guide architecture, migrations, ingestion pipelines, dashboards, alerts, and observability best practices while coordinating escalations with support and engineering. Build customer relationships, monitor account health, identify risks and opportunities, gather product feedback, and create repeatable onboarding and migration playbooks.

Leads Sunbird’s global pre-sales engineering organization, including team development, recruiting, resource planning, technical sales execution, discovery, demonstrations, proof-of-concepts, RFP responses, and sales-to-services handoffs. Partners with Sales, Product, Services, and Support to improve technical win rates, POC conversion, customer outcomes, and execution consistency. The role manages strategic opportunities, enables sales teams, governs technical evaluations, and translates customer and competitive insights into actionable product feedback.