Top Tech Jobs & Startup Jobs in NYC, NY

Own the technical relationship for strategic enterprise SaaS accounts after launch. Responsibilities include troubleshooting and escalating issues, managing SLA commitments, monitoring integrations, leading technical onboarding, conducting health reviews, supporting renewals and expansions, documenting solutions, and translating customer requirements into product feedback. The role requires strong SaaS technical support, enterprise communication, integration troubleshooting, and relationship-management skills, with familiarity in SSO, APIs, webhooks, logs, and CRM or support platforms.

Executive leader unifying Platform Product and Engineering to scale a B2B SaaS platform. Owns technical roadmap, multi-cloud architecture, AI/GenAI integration, developer experience, data pipelines, security and FedRAMP compliance, delivery predictability, and platform-led revenue growth while driving metrics-driven operational excellence.

Owns company-wide KPI reporting, FP&A, financial modeling, strategic planning, investor and board reporting, variance analysis, and ad hoc analysis. The role builds data models and reporting processes, ensures data integrity, translates insights into strategic recommendations, and partners with leadership across a scaling SaaS company.

Leads end-to-end robotics and automation projects in live manufacturing environments, including process evaluation, system design, programming, simulation, integration, testing, commissioning, and production handoff. Works hands-on with cobots, AMRs, machine vision, sensors, end-effectors, and material-handling systems. Provides technical direction, mentors engineering and production staff, manages vendors, develops documentation and training, and ensures robotic systems meet applicable safety standards.

Senior Customer Success Manager responsible for onboarding, training, platform customization, process development, account advocacy, renewals, and expansion for customers using an AI-driven SaaS platform for FDA document preparation. The role requires strong B2B SaaS customer success experience, life sciences fluency, AI and LLM familiarity, change-management expertise, and excellent education and communication skills. Training may involve up to 50% travel.

Develop and run community growth and host activation programs for Clubhouse. Own product marketing, user communications, feature launch messaging, and scalable engagement systems. Surface and amplify hosts, conversations, and product experiences. Build systems to gather user insights, identify community needs, and influence product and marketing strategy. The role requires an experienced, creative, adaptable consumer marketer who can operate independently and use AI tools to build automations and systems.

Drive new business across a defined territory by prospecting, qualifying leads, managing the full sales cycle, negotiating contracts, and closing deals with dermatology practices. Represent EZDERM at industry events, collaborate with internal teams to ensure client success, and meet aggressive activity targets while traveling up to 50%.

Owns integrated demand and supply planning for assigned product lines, including forecasting, inventory optimization, replenishment, capacity, material availability, and fulfillment prioritization. The role analyzes planning KPIs, develops dashboards and models, identifies shortages and risks, coordinates cross-functional recovery actions, and leads planning automation and process improvements. It also presents recommendations to leadership and aligns Sales, Procurement, Manufacturing, Product Management, and Fulfillment teams.

Regional sales leader responsible for achieving new business targets across California, Nevada, and New Mexico. Develops broker and consultant relationships, creates territory sales strategies, promotes benefits administration services, provides consultative client support, and identifies opportunities to expand service offerings. The role is fully remote but requires living near a major airport and traveling more than 50% of the time.

Coordinates influencer marketing campaigns from kickoff through completion, managing timelines, deliverables, influencer communications, outreach, contracts, content reviews, approvals, performance tracking, reporting, and post-campaign analysis. The role collaborates with internal teams, clients, and creators to resolve issues, maintain campaign alignment, evaluate results, and recommend optimizations. It requires strong organization, communication, attention to detail, data analysis, and familiarity with influencer platforms and social media channels.