Top Tech Jobs & Startup Jobs in NYC, NY

Leads Karat’s integrated communications function, including external, internal, executive, media, and crisis communications. Advises the CEO and leadership team on messaging and stakeholder impact; builds media relationships and executive platforms; develops campaigns with marketing teams; manages crisis communications; and oversees PR agencies and communications partners. The role requires extensive communications leadership experience in high-growth technology or B2B companies.

Provide tier-1/2 end-user IT support across NY offices, stores, and warehouse: triage tickets, troubleshoot hardware/software/POS/mobile devices, deploy and maintain endpoints via ManageEngine and Iru MDM, use ScreenConnect for remote support, document resolutions, assist onboarding/offboarding, and escalate infrastructure issues to systems administration.

Leads a global portfolio of hybrid cloud, data center modernization, and AI platform initiatives. Establishes governance, roadmaps, budgets, risk management, executive reporting, and cross-functional coordination to deliver infrastructure programs on time and within quality standards. Partners with Engineering, Data, Security, and AI teams to enable scalable, secure, cost-effective cloud and AI/ML workloads while driving adoption and continuous improvement.

Supports growth and marketing initiatives across campaigns, partner, creator, and affiliate programs. Coordinates assets, tracking links, timelines, experiments, events, reporting, research, and cross-functional execution. Analyzes performance data, researches market opportunities, manages project follow-ups, and helps deliver live activations. The role suits a resourceful, highly organized, sports-focused individual comfortable with ambiguity and rapid growth-company environments.

Lead brand-building and demand-generation for Loop AI: develop and execute marketing strategies, manage conference and event presence, craft messaging and content (blogs, case studies, social), analyze campaign performance, and continuously iterate on marketing initiatives to drive awareness and qualified leads.

Manage onboarding, adoption, retention, and expansion for assigned SaaS customers. Act as strategic advisor, drive product usage and upsells, coordinate with support/product/sales, and maintain customer health metrics and renewals.

Own retention, renewals, expansion, and revenue forecasting for an enterprise portfolio of utility-sector Platform Services customers. Develop account and renewal strategies, identify commercial risks, lead value and business reviews, and build stakeholder relationships across operational, technical, procurement, and executive groups. Coordinate cross-functional DNV teams, translate customer needs into platform value, maintain CRM and forecast data, and grow net revenue retention. The role requires approximately 30% travel and strong utility-industry credibility.

Analyzes campaign data from multiple sources and produces accurate proof-of-performance reports. Tests and verifies data and processes, escalates campaign issues, develops presentations and ad hoc tools, supports user training, and partners on process analysis, solution design, analytics, and administration. The role requires SQL and VBA experience, advanced Excel and Power Query skills, strong analytical and communication abilities, and the ability to meet tight deadlines.

Coordinates marketing promotions, trade shows, and events from planning through execution. Responsibilities include managing event inventory and displays, developing promotional strategies, overseeing setup and breakdown, supporting team training, and maintaining communication with management and partners. The role requires flexibility for evening, overnight, and weekend work, along with a valid driver’s license.

Build backend services, ontology models, retrieval and evaluation systems, and production LLM workflows for legal drafting and review. Own features end to end across PostgreSQL, OpenSearch, graph databases, and AWS, while improving performance and scale. Work directly with law firm customers alongside senior forward deployed engineers, contribute to TypeScript and React interfaces, and translate vague customer problems into data models, retrieval improvements, or software fixes.