Top Tech Jobs & Startup Jobs in NYC, NY

Lead design and implementation of backend services and distributed systems for real-time AI automation. Build scalable, observable microservices, streaming data pipelines, and async event-driven architectures. Collaborate across frontend, product, and DevOps to ensure performance, reliability, and seamless integration at scale.

Own the support inbox for self-published authors, guide onboarding to first wins, maintain help docs and tutorials, handle billing/account questions, identify recurring friction and deliver prioritized product feedback, and build lightweight support processes to scale quality.

Lead the supply side of an early-stage two-sided marketplace: recruit and retain partner businesses and contributors across verticals and geographies, own geo rate cards, capacity forecasting, contributor experience (onboarding, payments, support), and partner with platform on self-serve tooling. Close partners directly and optimize pricing, economics, and systems for scale.

Own the support queue, diagnose and reproduce customer issues, drive to root causes, submit bug-fix PRs, and act as the technical voice of customers to engineering to ensure product success.

Lead product strategy, planning, and delivery for RPA, AI, and technology initiatives. Define requirements, roadmaps, success metrics, and ROI. Coordinate cross-functional teams, manage multiple projects, mitigate risk, support change management, and ensure projects deliver on scope, schedule, and budget.

Review and analyze post-closing contractual obligations to support accurate and timely distribution of transaction funds. Coordinate with operations and internal teams, prepare release materials, manage a portfolio of post-closing releases, resolve problems to mitigate risk, ensure quality and timeliness, support special projects, and deliver training as needed.

Lead government‑contract financial claims and disputes work for non‑government clients, providing expert reports, litigation support, cost/price analysis, investigations (including False Claims Act matters), rebuttals to government auditors, and business development to grow the Government Contracts service line.

Lead discovery and strategy sessions, deliver tailored product demos, build ROI-driven business cases, maintain demo environments, and collaborate with Sales/Product/Marketing to design solutions using APIs and SDKs. Influence buying decisions through value-centric storytelling and executive-level presentations.

Lead design and implementation of scalable APIs and agent communication layers for an AI-agent driven advertising marketplace. Build high-throughput backend systems, integrate agent frameworks and adtech partners, drive architecture for authentication and protocols, mentor engineers, and prototype agent communication patterns while collaborating with product and design.

Administer and optimize DRB SiteWatch, Patheon, and ICS POS systems across multiple locations. Configure items, pricing, promotions, and site settings; test changes; provide Level 3 troubleshooting for terminals, kiosks, payment and connectivity; liaise with vendors; maintain data integrity, SOPs, and training materials; monitor performance and reporting; and partner with teams to improve processes and customer experience.