Top Tech Jobs & Startup Jobs in NYC, NY

Leads client discovery and instructional strategy, applying adult learning principles and ADDIE/SAM methodologies. Designs, develops, tests, and deploys eLearning, video, instructor-led, and job-aid content. Creates storyboards, scripts, prototypes, assessments, and production assets while managing revisions, timelines, scope, and stakeholder feedback. Uses Articulate tools, LMS/LXP platforms, SCORM, and video editing tools to deliver accessible, engaging learning experiences.

Advise product, engineering, marketing, and trust and safety teams on global product, privacy, content safety, consumer protection, intellectual property, and regulatory matters. Counsel teams on GDPR, CCPA, online safety laws, the EU AI Act, age assurance, consent frameworks, and data security. Track emerging regulations, represent the company before regulators, develop freedom of expression and user safety policies, and create scalable compliance processes.

Reviews, drafts, and negotiates commercial contracts, including vendor, manufacturing, licensing, merchandising, and services agreements. Manages contract timelines, approvals, repositories, and data; conducts legal and regulatory research; supports internal training; identifies contract risks and process improvements; and coordinates cross-functional contracting initiatives while balancing legal, financial, operational, and compliance considerations.

Lead technical project success for enterprise AI infrastructure engagements. Collaborate with engineers, clients, and account leaders to capture requirements, decisions, dependencies, risks, and tradeoffs. Track constraints involving security, compliance, data sovereignty, procurement, and restricted environments. Maintain project visibility, align deliverables with business objectives, resolve issues, support implementation-to-operations handoffs, and identify expansion and renewal opportunities. Translate complex technical concepts for engineering, business, and executive stakeholders.

Design compact connected hardware from concept through prototyping and validation for IoT devices. Optimize for connectivity, energy efficiency, durability, usability, and manufacturability. Collaborate with software and engineering teams, participate in design reviews, and apply current hardware design trends and tools.

Develop and scale enablement programs for global Customer Success and GTM teams. Responsibilities include CSM onboarding, product and competitive training, technical and commercial playbooks, centralized knowledge management, internal communications, AI-enabled workflows, coaching support, and measurement of learning adoption and performance. The role partners with Product, Marketing, Sales, and CS leadership to improve time-to-productivity, retention, expansion, and ongoing product alignment.

Own the full enterprise sales cycle, from prospecting through close, while building executive relationships and creating pipeline. Develop strategic account plans, navigate complex multi-stakeholder deals, translate technical use cases into business outcomes, and close significant opportunities. Partner with founders, product, and engineering teams to shape messaging, pricing, ideal customer profiles, and go-to-market strategy. Help convert early customer wins into repeatable sales motions in a remote, ambiguous, high-growth environment.

Manage Life360’s patent and trademark portfolios, including prosecution, enforcement, and outside counsel relationships. Advise on intellectual property matters involving patents, trademarks, trade secrets, licensing, open-source software, product development, and commercial transactions. Draft and negotiate IP-related agreements, support M&A due diligence, review marketing materials for compliance, and counsel cross-functional teams on strategic IP risks and opportunities.

Leads engagement strategy and a team of seven marketing professionals delivering data-driven member communication programs. Owns annual planning, budgets, operational governance, AI integration, scalable marketing playbooks, performance analysis, and targeted account interventions. Partners with Customer Success, Operations, Product, Brand Marketing, Analytics, and Finance to improve utilization, customer outcomes, retention, and operational efficiency across complex employer accounts.

Provides phone and electronic customer support for medical professionals, patients, laboratories, partners, and sales teams. Obtains missing test, patient, billing, and physician information; communicates test status and results; schedules mobile phlebotomy and genetic counseling; triages technical issues; manages accounts and orders; documents interactions; handles complaints; supports account setup and supply tracking; and mentors new employees while protecting PHI under HIPAA.