Top Tech Jobs & Startup Jobs in NYC, NY

Build and lead SOVRA’s continuous UX research practice for public procurement products. Plan research agendas, establish research operations and insight repositories, conduct mixed-method generative and evaluative studies, and influence product and design decisions. Engage buyers and suppliers through ongoing customer contact and travel. Champion accessibility, study user trust in AI features, mentor product teams, and ensure research findings remain traceable to participant evidence.

Manage strategic relationships with self-storage owners and operators, helping them implement and optimize tenant protection programs. Use performance data and consultative commercial judgment to improve customer retention, program performance, revenue growth, expansions, and upgrades. Serve as a product and industry expert, identify opportunities to increase customer value, communicate insights clearly, and share customer feedback with Product, Sales, and Support.

Build and ship the core product platform for an AI engineering agent. Own end-to-end features spanning architecture, backend, frontend, deployment, and reliability. Develop AI-assisted coding practices, collaborate with engineers, researchers, founders, and customers, and rapidly prototype and iterate on new product concepts. The role requires strong product ownership, broad software engineering ability, and experience delivering significant features to production.

Reviews insurance policies, supports quoting and enrollment verification, analyzes claims and loss trends, resolves complex coverage questions, identifies product gaps, advises clients and partners, and improves workflows and documentation. Serves as the internal subject matter expert on P&C policy forms, endorsements, coverage rules, and insurance product operations.

Leads multiple complex material-handling, control-system, and warehouse-management projects with budgets exceeding $30 million. Oversees scope, schedules, costs, risks, change controls, subcontractors, client communications, and project teams. Develops budgets and business plans, evaluates technology alternatives, ensures deliverable acceptance, and provides technical and organizational leadership. The role also manages junior staff, supports resource planning, and may require domestic and international travel to client sites.

Drive commercial expansion of 2D smart vision solutions across the Americas. Responsibilities include prospecting and closing B2B accounts, conducting on-site technical demonstrations and proof-of-concept evaluations, configuring cameras and vision software, developing territory plans, enabling sales teams and channel partners, managing Salesforce pipeline forecasts, and representing the company at trade shows. The role combines technical application expertise with consultative selling across industrial manufacturing markets.

Manages administrative customer support teams serving federal student loan programs. Oversees training, coaching, compliance, quality assurance, application processing, workflow improvement, staffing, performance metrics, audits, and complaint resolution. Ensures adherence to federal and state regulations, contractual obligations, and service-level goals while collaborating with operations leadership and workforce management.

Performs accounting and financial reporting functions for nonprofit chapters using Shared Financial Services. Responsibilities include posting donations, reviewing check requests, preparing bank and balance sheet reconciliations, recording journal entries, producing monthly financial reporting packages, analyzing data, supporting audits, running NetSuite and Excel reports, and assisting chapter staff.

Manages Talent Acquisition operations, including ATS administration, recruiting workflows, vendor relationships, workforce planning, reporting, compliance, employer branding support, and candidate experience. Leads and develops two direct reports while partnering with the TA Director, Finance, People Partners, Strategy & Operations, Marketing, and hiring managers. The role also delivers training, maintains recruiting resources, and drives scalable process and technology improvements across the hiring organization.

Provides rapid technical support for hardware, software, networking, cloud, and Microsoft platform issues. Resolves and triages tickets, prioritizes customer requests, assigns escalations, schedules service appointments, documents solutions, answers support calls, and improves help desk and dispatch processes. The role requires strong troubleshooting, communication, customer service, and ticket-management skills across Windows, macOS, Linux, Microsoft 365, Office 365, and Azure environments.