Top Tech Jobs & Startup Jobs in NYC, NY

Leads client software implementations from discovery through delivery, owning project outcomes, deliverables, configuration, testing, training, scope management, and client satisfaction. Configures the Origami Risk platform to meet business requirements, coordinates implementation teams, manages project hours and issue tracking, identifies scope expansion opportunities, and supports change-order pricing and account management activities.

Manages end-to-end implementation projects for client accounts, coordinating internal and external teams, stakeholders, schedules, budgets, billing, communications, quality assurance, and issue resolution. Partners with Sales and Consulting on complex multi-solution engagements, maintains project plans and financial tracking, supports client-specific content and systems, and ensures successful delivery and customer satisfaction.

Supports Medscape sales representatives by developing and optimizing target audiences for biopharmaceutical and medical device advertising campaigns. Provides strategic guidance on audience construction, analyzes and manipulates data, communicates sold-deal details to execution teams, manages custom requests, and coordinates with Sales Planning, Business Intelligence, Client Services, and Program Marketing. Requires strong organization, communication, troubleshooting, relationship-building, and multitasking skills.

Manage a portfolio of commercial SaaS accounts, developing strategic account plans and identifying cross-sell and upsell opportunities. Own the full sales cycle from prospecting and consultative discovery through demonstrations, negotiation, and close. Build relationships across customer organizations, position Wrike against competitors, use sales tools to manage pipeline, collaborate with internal teams, and consistently achieve revenue targets.

Develop and maintain backend services and APIs for LabArchives ELN, inventory, and scheduler products. Build primarily with Node.js while contributing to Ruby on Rails code, database development, testing automation, security reviews, and performance evaluations. Collaborate with product, operations, support, and frontend teams to plan, develop, test, and release scalable features. The role requires strong backend and database expertise, API design knowledge, and cross-functional communication.

Provides technical leadership and architectural guidance while designing and implementing large-scale distributed systems. Leads technical initiatives, mentors engineering teams, establishes architectural standards, and develops scalable e-commerce and content management solutions. Responsibilities include defining technical strategy, evaluating technologies, ensuring reliability and security, and driving innovation across the organization.

Leads LucyRx’s strategic client success function across its PBM portfolio, focusing on client satisfaction, retention, renewals, growth, and profitability. Builds executive client relationships, oversees account strategies and renewal plans, manages escalations, develops client success leaders, and establishes performance standards. Partners with Sales, Operations, Clinical, Product, and Finance teams to represent client needs, improve value realization, and strengthen long-term partnerships.

Leads requirements gathering, process design, and solution development for federal ServiceNow implementations. Translates mission needs into user stories, acceptance criteria, functional specifications, process maps, workflows, and data models. Oversees backlog quality, Agile processes, UAT, peer reviews, and federal compliance with Section 508, FISMA, and NIST controls. Advises stakeholders on ServiceNow best practices, mentors junior staff, and creates SOPs, user guides, and training materials.

Lead consultative customer engagements that apply AiDASH’s satellite-powered AI platform to climate resilience and utility challenges. Build executive and field-level relationships, identify business problems, develop tailored strategies, and lead cross-functional analytics, data science, product, sales, and delivery teams. Own implementation, change management, timelines, budgets, and customer outcomes while representing customer needs in product development. The role is remote-first with travel to customer sites several days per month.

Leads CLINIC’s Training and Technical Assistance section, including strategic planning, staff supervision, training and technical assistance quality, grant and project implementation, budgeting, performance management, and cross-organizational coordination. Oversees immigration law and nonprofit program-management resources, affiliate support systems, reporting, and emerging needs. Represents the organization through trainings, presentations, conferences, and external engagements while ensuring grant commitments, operational plans, and measurable outcomes are achieved.