Top Tech Jobs & Startup Jobs in NYC, NY

Provides tier-three technical support for SaaS healthcare customers, resolving escalated issues and managing complex configuration changes. Partners with account teams and clients to optimize clinical workflows, improve adoption, train users, analyze reports, document solutions, and communicate product feedback. Requires strong technical troubleshooting, customer service, and relationship-building skills, with occasional travel under 10%.

The Follow Up Specialist position requires eligible U.S. work status and completion of all work within the United States, including Alaska and Hawaii. Compensation is $23 to $27 per hour, with tier placement based on experience, competencies, education, certifications, and qualifications.

Develop and scale Safeguard Global’s visual identity across digital, marketing, web, event, presentation, and video experiences. Create campaign concepts, design systems, templates, and high-quality creative assets while maintaining brand standards. Collaborate with UX, content, marketing, executives, agencies, and other stakeholders. Use AI tools and automation to improve creative workflows, support scalable creative operations, and increase production efficiency.

Build and sustain engagement in MWEG Central, an online community; develop programming, prompts, and volunteer support; manage member-facing communication systems; serve as the in-house Circle expert; coordinate across departments; supervise course creation and member experience specialists; and support the director of communities as deputy.

Lead design, implementation, and maintenance of scalable backend systems and services. Improve performance, reliability, and deployments; operate production systems (incident response rotation); conduct code reviews; mentor engineers; collaborate with product, sales, and customers.

Develops and executes earned media and strategic communications strategies, builds journalist relationships, creates messaging and narratives, advises spokespeople, manages communications partners, identifies emerging media opportunities, and evaluates media outcomes. The role supports organizational priorities, brand visibility, public influence, and mission advancement through proactive and reactive communications across traditional, digital, and emerging platforms.

Manage customer contract execution, pricing accuracy, expiration dates, and contract data in ERP systems. Monitor tier compliance and contract performance, prepare governance and audit documentation, collaborate with Sales and Corporate Accounts to resolve discrepancies, and identify process improvements. Calculate rebate accruals and GPO administrative fees while supporting pricing and contracting operations. Requires strong organization, attention to detail, communication, and multitasking skills.

Build and lead a greenfield cloud platform supporting application, data, and AI workloads. Responsibilities include managing Terraform infrastructure, production EKS clusters, Helm deployments, CI/CD pipelines, security controls, observability, cloud cost allocation, and developer golden paths. The role establishes engineering standards, supports regulated-data compliance, partners across engineering teams, reviews infrastructure changes, mentors engineers, and writes production code while ensuring reliable, secure, and cost-effective service delivery.

Own and extend an Elixir and Phoenix backend powering a building configurator, pricing engine, structural calculations, and internal tools. Implement numerically complex business logic, background processing, database functionality, third-party integrations, authentication, testing, CI/CD, code reviews, and releases. Work independently while communicating decisions and progress clearly with the backend lead and front-end developer.

Leads technical engagements with North American enterprise customers adopting quantum computing solutions. Presents products and roadmaps, identifies optimization use cases, supports deployments, provides advisory and technical support, and builds long-term client relationships. Collaborates with sales, product, professional services, marketing, and development teams to communicate customer needs, identify service opportunities, and drive measurable ROI. The role requires 30%–50% travel for conferences, client meetings, training, and sales events.