Top Tech Jobs & Startup Jobs in NYC, NY

Leads enterprise-wide strategic projects from planning through execution, developing plans, managing timelines, dependencies, risks, and resources. Partners with executives and cross-functional teams to align priorities, facilitate decisions, drive accountability, and communicate project health through dashboards and executive updates. Improves project intake, prioritization, reporting, and organizational processes while leveraging AI tools to streamline documentation and routine project work.

Manage a portfolio of customers receiving employee assistance, behavioral health, wellness, and work-life services. Responsibilities include maintaining customer satisfaction and profitability, understanding client needs, retaining and growing accounts, identifying upsell opportunities, coordinating program delivery, managing communications and training, resolving issues, and reporting utilization. The role requires collaboration with internal teams, strong relationship management, organization, communication, and up to 25% travel.

Designs and maintains automated API, UI, integration, security, and performance tests for AI-powered systems. Validates REST/GraphQL services, data pipelines, distributed integrations, AI-generated outputs, scalability, security, and end-to-end workflows. Integrates testing into CI/CD pipelines, uses AI-assisted testing tools, identifies defects and root causes, and collaborates with Engineering, QA, Product, and Operations in an Agile environment.

Leads Sales and Marketing Operations across the full acquisition funnel, including attribution, forecasting, pipeline management, systems strategy, data governance, reporting, and AI-driven automation. Partners with Sales, Marketing, Business Development, Deal Desk, Finance, and executive leadership to improve conversion, productivity, revenue predictability, and operational scalability. Owns technology roadmaps, Salesforce integrations, performance measurement, territory and capacity planning, and cross-functional change initiatives while managing one direct report.

Coordinates executive calendars, travel, meetings, agendas, action items, and communications. Supports recruiting logistics, candidate communication, People team events, culture programming, and company offsites. Manages vendor coordination, expenses, process documentation, research, and other operational projects while identifying ways to improve company operations. The role requires discretion, urgency, independent prioritization, and collaboration across leadership, Growth, and People teams.

Supports enterprise customers across pre-sales, proofs of concept, pilots, implementations, integrations, and production. Owns customer issues from diagnosis through resolution, performs root-cause analysis, troubleshoots APIs and SDKs, coordinates with engineering, supports training and onboarding, and develops knowledge resources. The role requires strong communication, customer service, cross-functional problem-solving, and technical experience with cloud systems, mobile applications, scripting, HTTP/JSON services, and third-party SDK integrations.

Designs and delivers enterprise data center, cloud, hybrid infrastructure, and cybersecurity solutions for customers. Responsibilities include developing data protection architectures, backup and recovery frameworks, encryption and data lifecycle processes, governance and compliance solutions, multi-vendor architectures, proof-of-concept guidelines, technical enablement, mentoring, proposals, thought leadership, and evaluating tools such as DLP, DRM, CASB, and secure file-sharing platforms.

Owns the technical relationship with system integrator partners across North America. Builds certification and training programs, provides hands-on integration support, maintains technical delivery standards, tracks partner readiness, supports onboarding, and coordinates feedback with R&D. The role requires ERP integration or finance technology experience, technical enablement skills, strong communication, and the ability to work across time zones and travel regionally.

Supports APAC marketing operations through Salesforce data hygiene, list maintenance, campaign attribution, performance reporting, dashboard updates, campaign launches, data reconciliation, and process documentation. The intern reviews MQLs, SQLs, opportunity influence, and campaign ROI while maintaining Looker Studio dashboards and marketing data accuracy.

Supports the design, development, implementation, facilitation, and evaluation of scalable employee learning programs. Creates e-learning, videos, virtual and instructor-led training, job aids, intranet content, and AI-enabled learning solutions. Partners with leaders, subject matter experts, and stakeholders while applying adult learning principles and ADDIE. Also monitors learning technology trends, pilots generative AI practices, and provides learning design, delivery, and operations support.