Top Tech Jobs & Startup Jobs in NYC, NY

Manages onboard learning and development programs for a cruise ship, including training delivery, facilitation, talent development, leadership development, performance coaching, LMS administration, compliance training, and succession planning. Partners with shipboard leadership and HR to identify learning needs, support culture transformation, improve performance, and maintain effective training operations in a diverse, 24/7 hospitality environment.

Manages training and compliance programs across Customer Operations, including needs analysis, training design and delivery, capability tracking, process adherence, audits, reporting, budgets, and improvement projects. Develops standard work and training materials, evaluates learning effectiveness, maintains training matrices, drives compliance, and supports continuous improvement. The role also includes chemical replenishment, inventory counts, picking operations, and maintaining chemical storage areas.

Implements, configures, and optimizes Deltek Vision and Vantagepoint Finance modules for clients. Leads discovery, configuration, go-live, scope, schedules, training, and client relationships. Consultants provide trusted system guidance, manage engagements, contribute to proposals and knowledge resources, mentor colleagues, and may represent the firm at events. The role supports career growth across Finance consulting, specialized Deltek modules, resource planning, and development-adjacent tools.

Support B2B SaaS clients throughout onboarding and post-launch by providing training, product guidance, issue resolution, webinars, and support. Build strategic client relationships, promote premium features, reduce churn, coordinate escalations, and recommend process improvements. The role requires outpatient physical therapy experience, clinical workflow knowledge, strong communication, software proficiency, and enthusiasm for learning technology.

Develop and evaluate AI/ML solutions for R&D projects supporting DoD systems. Responsibilities include model development, independent verification and validation, effectiveness reporting, vendor and research-partner collaboration, code review, and integration with external development teams. The role emphasizes mathematical and data science foundations, model validation, secure deployment, and constructive technical assessment across machine learning, LLMs, reinforcement learning, diffusion models, explainable AI, and adversarial AI.

Provides remote administrative support through email and calendar management, data entry, record maintenance, customer inquiries, appointment scheduling, correspondence preparation, and general office tasks. The role requires strong organization, communication, accuracy, independence, multitasking ability, and proficiency with office productivity tools.

Expand existing enterprise accounts and acquire new logos by developing strategic account plans, leveraging partnerships, and closing seven-figure SaaS opportunities. Collaborate with presales and cross-functional teams, track progress with leadership, maintain customer relationships, mentor team members, and articulate Tricentis software value to enterprise clients.

Coordinates mentor and journeyworker onboarding, training, engagement, professional learning, employer support, apprenticeship initiatives, reporting, and continuous improvement. Supports grant-funded programs, develops learning resources, facilitates communities of practice, tracks outcomes, and coordinates project plans and stakeholder communications. The role requires knowledge of apprenticeship and workforce development, strong organizational and communication skills, data analysis ability, and experience managing multiple projects and partnerships.

Serves as the first contact for inbound prospects, responding across phone, email, chat, text, and web inquiries. Qualifies leads, uncovers business needs, schedules discovery calls and demos for Account Executives, manages high-volume conversations, documents interactions in Salesforce, and explains BILL’s financial automation products. Success is measured by response speed, meeting quality, conversion rates, customer experience, and KPI achievement.

Designs and develops scalable go-to-market learning experiences for Sales and Sales Engineering, including eLearning, instructor-led training, videos, interactive modules, webinars, and blended programs. Creates foundational product and market content, manages learning paths across LMS, CMS, and partner platforms, and translates technical concepts into engaging instruction. Partners with cross-functional subject matter experts and improves programs using learner feedback, consumption metrics, and business performance insights.