Top Tech Jobs & Startup Jobs in NYC, NY

Own the vision, architecture, roadmap, and execution of AI Teams for enterprise spend management. Design reliable, explainable agent workflows for invoice matching, vendor onboarding, contracts, disputes, and payments. Partner with engineering, data science, UX, and go-to-market teams to build evaluation, observability, training, and feedback systems. Lead customer discovery and technical discussions with Fortune 100 executives, while producing product documentation and demonstrations.

Develop and lead Gainsight’s information security strategy, policies, and procedures. Manage security leadership, architecture, identity management, compliance, risk assessments, vulnerability testing, and threat mitigation. Ensure adherence to GDPR, HIPAA, ISO 27001, SOC 2, and related standards. Present security posture, metrics, and recommendations to executive leadership while collaborating with Engineering, IT, and Security teams in a SaaS environment.

Owns CRM data operations from client discovery through production execution. Responsibilities include documenting CRM structures, profiling and improving data quality, defining warehouse mappings, building actionable segments, coordinating ingestion with engineering and data science, and safely executing bulk loads, extracts, deduplication, upserts, and write-backs. The role requires strong client-facing consulting, CRM administration, data operations, SQL, and mapping documentation skills.

Leads and coaches Regional Account Executives across the Eastern U.S. and Canada while managing a personal portfolio of strategic accounts. Responsibilities include closing enterprise SaaS deals, hiring and developing sellers, inspecting pipelines, owning regional forecasts, building relationships with fire service and public-sector leaders, collaborating cross-functionally, attending industry events, and maintaining accurate CRM activity. The role requires approximately 40–50% regional travel.

Supports daily People team operations across recruiting, onboarding, payroll assistance, benefits administration, employee relations, compliance, HRIS records, training, and employee support. Recruits frontline employees, coordinates background checks and documentation, reviews timekeeping, assists with payroll and open enrollment, maintains policies and compliance reports, and partners with managers on staffing, retention, performance, and engagement initiatives.

Manages day-to-day client accounts and media campaign workstreams, including timelines, budgets, deliverables, vendor coordination, status reporting, and invoice reconciliation. Builds client relationships, coordinates creative and media partners, identifies risks and process improvements, supports forecasting and QBRs, and contributes to account growth ideas and proposals. The role requires strong organization, communication, financial tracking, and project management skills in a remote agency environment.

Analyze marketing and media data to measure TV and streaming campaign effectiveness, validate data and assumptions, identify actionable insights, and create clear visualizations and client-ready presentations. The analyst will use Excel, BI and data platforms, SQL, and AI tools to accelerate analysis while independently validating results and explaining methodologies, KPIs, and recommendations to internal teams and clients.

Build and maintain CI/CD pipelines, cloud infrastructure, Terraform automation, database systems, monitoring, and observability on Google Cloud. Support reliability, security, compliance, incident response, and shared on-call operations while applying backend engineering expertise to production services. The role manages PostgreSQL, Redis, BigQuery, Bigtable, and Firestore environments and contributes to disaster recovery and operational tooling.

Leads user acceptance testing across software releases, including planning, test scenarios, tester coordination, defect tracking, triage, sign-off, and release readiness reporting. Independently performs business analysis for smaller initiatives by facilitating requirements discovery, documenting user stories and acceptance criteria, coordinating stakeholders, and validating delivered solutions. Maintains requirements and UAT documentation, supports Agile ceremonies, and drives cross-functional activities to resolution.

Owns enterprise virtualization, compute, storage, Windows and Linux systems, identity services, monitoring, backup, and disaster recovery. Diagnoses complex infrastructure problems across hypervisor, operating system, storage, and network layers; develops PowerShell, PowerCLI, and Bash automation; improves resilience and observability; supports database infrastructure; and helps introduce container workloads. The role also includes mentoring junior administrators, maintaining documentation and recovery procedures, and collaborating with network, security, database, and application teams.