Top Tech Jobs & Startup Jobs in NYC, NY

Lead and scale the Customer Success function for a B2B SaaS security company. Own onboarding, adoption, retention, renewals, expansion, customer outcomes, forecasting, and team metrics. Hire and coach Customer Success Managers, establish coverage models, support strategic accounts, and partner with Sales, Support, Product, and Engineering. Drive AI-native customer success practices and guide customers on AI agent security, governance, integrations, and security outcomes.

Chief Marketing Officer responsible for setting global marketing strategy, integrating brands, driving demand generation, aligning marketing with sales and product teams, overseeing digital channels and communications, supporting indirect sales channels, and leading a global marketing organization. The role requires extensive travel and experience in B2B technology, building automation, brand transformation, marketing technology, and global go-to-market strategy.

Own a portfolio of internal platform products supporting fleet, vehicle, location, resource, and access management. Define workflows, data models, business rules, integrations, and permissions while partnering with Engineering, Design, Security, Legal, Operations, and customer-facing teams. Lead roadmap priorities and architectural tradeoffs for scalable operational tools, including greenfield products and existing systems. This remote individual contributor role requires occasional in-person convening and company event travel.

Administer and maintain large-scale HPC/AI environments, including compute, storage, networking, software stacks, and Slurm scheduling. Develop automation for provisioning, configuration, and monitoring; optimize systems for benchmarking, capacity planning, and performance. Support security patching, troubleshooting, application deployment, researcher support, documentation, vendor coordination, procurement, and lifecycle management. This remote or hybrid individual contributor role requires approximately four domestic trips annually and U.S. citizenship for access to government research facilities.

Supports enterprise sales by analyzing customer requirements, defining technical solutions, answering technical questions, conducting product demonstrations, and preparing proposals and statements of work. Serves as the technical lead throughout pre-sales and post-sales engagements, collaborates with sales, product, implementation, and technology teams, and provides market feedback. The role focuses on SMS, electronic payments, mobile wallets, APIs, and payment integrations.

Design end-to-end product experiences through research, user flows, visual design, prototyping, and usability testing. Build accessible, production-ready front-end components using HTML, CSS, JavaScript or TypeScript, and React. Collaborate with Product Managers and Engineers, contribute to design systems, apply WCAG standards, use AI tools, and refine implemented designs for quality and consistency.

Manage 3–5 Meta advertising accounts for DTC and ecommerce clients. Develop paid social strategies, launch and optimize campaigns, manage budgets and pacing, guide creative development, analyze performance across Meta Ads Manager, GA4, Shopify, and Looker Studio, and present insights to clients. The role also requires attribution troubleshooting, trend monitoring, reporting, and ongoing client communication.

Own external user acquisition for ClassDojo’s consumer products by developing strategy, running end-to-end growth experiments, testing paid and unpaid channels, and scaling successful programs. The role focuses on social and influencer partnerships, ROI measurement, conversion optimization, experimentation frameworks, and cross-functional collaboration with Product, Creative, Data, and Marketing. It is a highly autonomous individual-contributor role with potential future people leadership.

Lead customer implementations of Planful’s financial performance management platform. Responsibilities include assessing existing implementations, managing consultations and projects, facilitating discovery and solution design, analyzing financial planning and reporting processes, recommending best practices, supporting root-cause issue resolution, and advising clients on process improvement, change management, and analytics. The role also provides oversight during configuration, testing, knowledge transfer, and rollout activities.

Develop demand and build sales pipeline by qualifying marketing leads, conducting phone, email, and social outreach, engaging technical decision-makers, handling objections, and meeting quotas for booked meetings and sales accepted leads. Collaborate with marketing and Account Executives, track performance metrics, maintain accurate CRM records, and continuously improve prospecting strategies.